Users Manual - Microplex Systems Ltd.

UNIX CONFIGURATION1 “telnet” to the print server (e.g. “telnet192.75.11.9”) and log in as “root”.2 Enter the command “start fox portname”where portname is “prn”.3 Execute “stop portname” after starting the test.This FOX test will send the same text line over andover to the attached printer.• Is the job getting stuck in the Unix host’s queue? If so,check that the printer is ready to go. If the printer is setbut the job keeps getting stuck in the queue then thereis a configuration error on the Unix station so creatinga new print setup may be necessary.• Is the printer’s console or control panel showing anyactivity (does it look like it’s receiving data?) If it isreceiving data but nothing is printing, check to see if amanual formfeed is needed. Also, ensure that theprinter can support the type of job coming through. Forexample, a PostScript printer will not be able to print anon-PostScript job.• Do all jobs fail or just certain ones? For example, jobsfrom a certain application may be the only ones to fail.If so, check the type of data it’s sending to make sure itmatches the printer’s emulation and check the application’sprinter configuration for mistakes.Stair-Stepped OutputStair-stepped output occurs when the output starts at the topleft of the page but every line thereafter starts a little furtherto the right. It also refers to Unix jobs that print one line oftext at the top of a page followed by a series of blank pages.This unique output will happen only with Unix text jobs ifcarriage return insertion is not incorporated into the printsetup. The printer may be told to do a linefeed but the Unixjob does not specify anything about a carriage return to followthis.35