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GETTING HELPFTP Site<strong>Microplex</strong>’s FTP site, “ftp.microplex.com” containsfirmware and software for the M205/M206. Once logged inanonymously, you will need to change to the directory /support/m205. Here, you will find several sub-directoriespointing to software, firmware, documentation and miscellaneousfiles.Contacting <strong>Microplex</strong>If you need technical assistance from <strong>Microplex</strong>, pleasehave this information on hand:• M205/M206 serial number found on the bottom of theprint server.• Description of your network environment and peripheralsattached.• Description of the problem.Contact OptionsEmail support@microplex.com.Fax to “Support” at +1 604 444-4239.Call +1 604 444-4232 and select Technical Supportfrom the list of options (#3).Note:E-mail queries usually have the fastest responsetimeRepair ProcedureWarranty Description<strong>Microplex</strong> <strong>Systems</strong> <strong>Ltd</strong>. warrants this product to be freefrom defects in workmanship and material for three (3)years from the time of the original purchase date.58
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