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Divisional AnalysisConstruction and Mining Solutions (CMS)Revenues for 2008-09 - Rs. 48,041lacsRevenue growth - 18 %CMS Revenue as % of total - 57 %OverviewTIL’s dealership of Caterpillar USA began in 1944 and this linkage has grown stronger over the decades. This segment provides acomprehensive product portfolio of Caterpillar earthmoving, construction and mining equipment, across North and East India as wellas Bhutan, Nepal and Myanmar. Along with the product offerings, TIL also provides application solutions for its construction andmining customers. TIL’s quality and value of product support and customised solutions speak of our commitment to the customersin optimizing cost and time.Product PortfolioProduct range across construction and mining category include: Wheel Loaders, Backhoe Loaders, Excavators, Off Highway Trucks,Motor Graders, Track - Type Tractors, Compactors, Paving products, Wheel Dozers and Underground Mining equipment.User IndustriesConstruction: Building, Roads, Ports, Power (thermal and hydro), Airport, Urban and Rural infrastructure.Mining & Quarrying : Coal, Iron Ore, Metal and Limestone.
020021Performance Highlights, 2008-09• In the construction sector, the road segment showed some robust growth till September ‘08. The economic slowdownresulted in projects being deferred. A total of 199 Units valued at Rs. 8,676 lacs were from customers belonging to roadconstruction sector.• The foreign exchange fluctuation and the adverse impact on the private contractors’ liquidity situation affected theoutright machine sales in this division.• In terms of mining, further progress was made with the sale of Dumpers in the growing Cement segment valued atRs. 600 lacs.• Machines like Truck Type Loaders valued at approximately Rs. 470 lacs were procured by an established Steelmanufacturer.• Additional focus was given to Rental business to offer innovative equipment acquisition option and viable Rentalalternative to customers.• The Rental fleet was augmented, surpassing 150 units for the first time in 2008-09. This also resulted in an increase inthe asset base of the Company by Rs. 800 lacs. To improve coverage and be close to the customers, Rental was alsopromoted from TIL outlets in Dhanbad, Jamshedpur, Kolkata and Ranchi besides dedicated Rental Stores at Asansol,Bhubaneswar, Lucknow, Sahibabad, Chandigarh and Udaipur.Divisional AnalysisDrivers of SuccessStrong service capabilities - The service offerings,customer focused solutions coupled with a deep seatedproduct knowledge and service infrastructure make usindispensable to our customers during the lifetime of theasset. We help in improving the uptime and productivitywhich results in customers deriving enhanced profitability.Enduring customer relationships - Our ability to providetotal solutions to our customers has resulted in long standingcustomer loyalty amongst most of our customers. Theirrecurring and referral requirements are one of the mostcritical drivers of our business.Brand and intellectual capital - TIL’s partnership withCaterpillar allows us to a rich repository of resources,including processes, products and technical informationwhich we optimize in order to develop the best suitedsolutions for our customers. TIL’s long standing presencein the market lends credibility to our operations and allowscustomers to trust our delivery capabilities.Outlook and Strategy• TIL to continue in its focus on increasing the off take ofits construction, mining products and given the thruston infrastructure by the government, the outlook for thisbusiness looks positive.• The investments that are envisaged in the roads, ports,mining and other infrastructure avenues are going to resultin a large number of orders for the construction and miningservices.• In line with its endeavour to enhance its service capacity,the division is in the process of setting up a new“Component Rebuild Centre” in Asansol, West Bengal.• The division will also continue to invest in this productcategory with dedicated sales resource and operationsthrough extension of branches for better market coverage.• The focus for this division is on growing the market sharethrough latest and best products and superior pre and aftersales service.Rich market presence - A network of branches and projectsite offices in close proximity to the customers enable us toensure efficient, effective & timely service.
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TIL Limited1, Taratolla Road, Garde
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