Prevention and management of aggression in ... - WorkSafe Victoria

Tool02Staff survey (cont)Incidents, reporting and follow-up (cont)Yes No Don’t know10. Is there a program to provide support for staff directly and indirectlyaffected by incidents of workplace aggression and violence?11. Are police and other emergency services called immediately aftera criminal act occurs?Barriers to reporting12. Are there particular obstacles to you formally reporting incidentsof aggression or violence?If ‘yes’ please tick the barriers for you:Lack of access to reporting forms/mechanismsDon’t know the process for reportingDon’t know what constitutes an incidentThe reporting form is too complicatedThe reporting tool is geared to clinical incidentsYes No Don’t knowTime constraintsLack of feedback/visible changeConcern about retribution/blameConcern about how colleagues will perceive meOther (please specify):Who do you tell and how?13. Who do you report incidents of aggression or violence to and how do youreport it? (Please mark as many boxes as are applicable to you.)Line managerHealth and safety representative (HSR)ColleagueOHS staffFriend/family memberOther (please specify):VerbalWrittenPage 3 of 4WorkSafe Victoria Handbook / Prevention and management of aggression in health services 51