Prevention and management of aggression in ... - WorkSafe Victoria

ToolT4Post-training evaluation tool –medium to long term (cont)Evaluation tool for participants post training for staff who have completed a level 2 Aggression Preventionand Management training program (cont)Please indicate your response by marking ONE box only15. I would know a situation was escalating because:A. All staff would be fearful and clients would be anxiousB. Voices would be raised and threats would be madeC. The client would be becoming increasingly agitated, sarcastic and angry towards staffD. Staff would be arguing with the client and giving ultimatums16. Under the OHS Act I have a duty to:A. Take reasonable care for my own health and safetyB. Report unsafe practices and incidentsC. Take reasonable care for the health and safety of others who may be affected by my acts oromissions at workD. All of the aboveE. None of the above17. Under the OHS Act my employer has a duty to consult:A. When determining membership of the OHS committeeB. By sharing information with employees and giving reasonable opportunities to express viewsabout the matterC. When making decisions about measures to be taken to control risks to health and safetyD. All of the aboveE. None of the above18. Aggression and violence usually arise as a result of:A. Pathophysiological changes for the client, anxiety, miscommunication and long waiting timesB. Noisy environments that are brightly lit and intruders and drug seekersC. Mental health problems that require immediate psychiatric attentionD. All of the above19. The term ‘reasonable force’ means:A. An immediate code response is requiredB. A person must be secluded to prevent damage to people and propertyC. Action that is commensurate with the situationD. Physical action that will prevent injury or damage to people or property20. Please rate your current level of confidence in managing an aggressive client on the scale below.1 (Low) 2 3 4 5 6 (High)21. How many times in the past six months have you used the knowledge and skills learnt at the trainingprogram you attended?Any comments:Page 4 of 492 Handbook / Prevention and management of aggression in health services WorkSafe Victoria