Prevention and management of aggression in ... - WorkSafe Victoria

ToolD2Violence and the design process (cont)Design developmentQuestion Consider Yes/Noor N/ACommentsActionIs there adequate workspacefor all equipment and fixtures?Has adequate storage beenplanned to ensure clutteris avoided?Do the furniture and fixturesminimise the potentialfor aggression?Is the lighting appropriatelydesigned to minimise stressand fatigue and maximisefeelings of relaxation?Have unwanted noises beendesigned out?Has an effective andconsistent way-findingsystem been designed?Have positive distractions beenprovided to reduce stress anddivert focus from pain?Have systems for effectiveclient communicationbeen designed?Has the ventilation systembeen designed to minimiseunwanted smells and tofacilitate comfortabletemperatures?• Feedback from consultationcommittee• Feedback from consultationcommittee• Consultation withdepartment workgroup• Fittings and furniturethat are difficult to useas weapons, hard to liftand without sharp cornersand edges• Natural light• Artificial light• Soundproof walls ordouble glazed windows• Avoid loud volumes onTV and radio• Signage (directionaland symbols)• Gardens• Art• Views• Refer to consultationcommittee• Signage in reception areas• Provide good ventilation• Air-conditioning systemsPage 5 of 762 Handbook / Prevention and management of aggression in health services WorkSafe Victoria