Prevention and management of aggression in ... - WorkSafe Victoria

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ToolP3Violence hazard identificationand risk assessment (cont)Hazard identificationYes No Don’tknowWhen and howidentified, e.g.client, family,other agencies,clinicalobservation?(3) Social contextLanguage barriersCommunication difficultiesCultural misunderstandingComplex/distressed familyrelationshipsFriends or family who may place staffor other clients at risk(4) Health service issuesRestraint or seclusionRefusal of requested drugs/treatmentRemoval of privileges/belongingsSeparation from family/friendsNo access to smoking areasTreatment delaysRigidly scheduled care routines(e.g. meal times, personal care)Sleep disruption, noise(5) Other relevant informationPage 3 of 572 Handbook / Prevention and management of aggression in health services WorkSafe Victoria
ToolP3Violence hazard identificationand risk assessment (cont)Is there a risk?Did you answer ‘yes’ to any of theabove questions?Risk identifiedRisk assessment and controlrequired.Risk assessmentWhat could happen?How could it happen?Who is at risk?Consequence (tick one) – How serious is the risk?Insignificant Minor Moderate Major CatastrophicLikelihood (tick one) – How likely is it to occur?Rare Unlikely Moderate Likely AlmostcertainPage 4 of 5WorkSafe Victoria Handbook / Prevention and management of aggression in health services 73
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A handbookfor workplacesPrevention
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2.Legislativeframework2.1 ContextVi
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3.Review, prepareand implement3.1 C
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3.Review, prepare and implementClie
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3.Review, prepare and implement3.4
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4.Workplace design4.3 Crime prevent
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4.Workplace designHigh-risk areasEm
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4.Workplace designOther considerati
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4.Workplace design4.6 Alarm systems
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Page 33 and 34: 6.Training and educationManagersTai
Page 35 and 36: 7.References7.1 Related DocumentsTh
Page 37 and 38: 7.ReferencesReporting incidents of
Page 39 and 40: ToolsOrganisationTool 01 Organisati
Page 41 and 42: Tool 01 - Organisational self-asses
Page 51 and 52: Tool02Staff surveyStaff survey - ag
Page 53 and 54: Tool02Staff survey (cont)Incidents,
Page 55 and 56: ToolD1Design and aggressionDesign a
Page 57 and 58: ToolD1Design and aggression (cont)D
Page 59 and 60: ToolD1Design and aggression (cont)D
Page 61 and 62: ToolD2Violence and the design proce
Page 67 and 68: ToolP1Violence prevention policyNam
Page 69 and 70: ToolP1Violence prevention policy (c
Page 71 and 72: ToolP2High risk screening (cont)No
Page 73: ToolP3Violence hazard identificatio
Page 77 and 78: ToolP4Behaviour assessmentHandbook
Page 79 and 80: ToolP5Client alertHandbook keyTempl
Page 81 and 82: ToolP7Conditions and agreementDear
Page 83 and 84: ToolT1Exposure to aggression risk c
Page 85 and 86: ToolT2Aggression risk calculatorThi
Page 87: ToolT3Post-training evaluation tool
Page 90 and 91: ToolT4Post-training evaluation tool
Page 96 and 97: Tool T5 - Competency-based assessme
Page 98: Tool T5 - Competency-based assessme
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