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Good Health Can’t Wait.

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Corporate Overview Annual Report 2014 - 15<br />

Venezuela is a<br />

country blessed with rich oil<br />

and gas reserves. Its citizens<br />

have been largely prosperous<br />

and the economy strong.<br />

All that changed in 2014 with<br />

a steep drop in the global<br />

oil prices – the key income<br />

stream of the Venezuelan<br />

government.<br />

141%<br />

Registered growth in units<br />

Coupled with other events, this led to<br />

a steep decline in the situation, and<br />

a scarcity of essential commodities,<br />

including medicines. So sudden was the<br />

change, that citizens did not even realize<br />

that this was happening.<br />

For Dr. Reddy’s it was a time to<br />

demonstrate our commitment to the<br />

purpose and values of our organization in<br />

Venezuela, and to the millions we served<br />

for 15 years. It was a challenging situation,<br />

especially because we had to understand<br />

the nuances of market behavior in the<br />

context of the socio-economic conditions.<br />

We were able to read the situation and<br />

get early indicators, regarding specific<br />

availability issues.<br />

Putting our organizational capabilities<br />

to use, we were the first to respond<br />

to the needs of patients and our<br />

channel partners. We ensured that our<br />

products were available to patients,<br />

where required, through independent<br />

pharmacies, retail chains and insurance<br />

pharmacies. We received solid support<br />

from our back-end and supply chain<br />

management, to first understand the<br />

need and then<br />

respond with agility<br />

and speed.<br />

Therefore, when<br />

availability became a<br />

critical factor in choosing<br />

a brand, we had a natural<br />

advantage. We were able<br />

to reach out to many more<br />

patients in the year. Our effective<br />

planning gave us a minimum lead<br />

time saving of three to four months<br />

on an average.<br />

As a result, we emerged as the<br />

fastest growing company<br />

in FY2015, registering a<br />

141% growth in units.<br />

Our reputation as a<br />

reliable provider<br />

of medicines such<br />

as Zovanta,<br />

Plagril, Omez®<br />

and Olanzapina,<br />

helped us become<br />

a partner of<br />

choice for medical<br />

professionals.<br />

Emerged as the fastest growing<br />

company in FY2015 despite unfavorable<br />

market conditions<br />

Reliable provider of Zovanta,<br />

Plagril, Omez®,<br />

Olanzapina<br />

We supported this<br />

reputation with regular<br />

information dissemination<br />

regarding availability and<br />

promotions.<br />

This was appreciated, and<br />

served as an assurance to<br />

doctors and pharmacies in<br />

serving patients.<br />

17

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