SV8100 SL MyCalls Call Recorder Installation Manual v1.0

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Upon completion, click finish. Once the installation of the USB device and recording software is complete, the USB/Serv status light will change green. If you are connecting multiple units then you will have to repeat the procedure to install the driver for each unit.
Using Sense To Login to Sense, click the ‘Calls’ shortcut from the desktop of the call recording server. The default username is ‘admin’ and password ‘callrecorder’. When logged into Sense, you will see a list of calls that have been recorded and some details about the calls. To playback a call using Sense, double click on the call from the list and it will be played back. This is usually done using the MyCalls interface but it maybe neccesary to review the call list in Sense to confirm call recording is working as expected. Its important to establish with SIP calls that the direction of the call is correct, SIP calls can be identified as being listed with ‘Box’ number 129 and as having a comment stating the codec used for the call. If the direction of SIP calls show incorrectly, then it may be necessary to review the VoIP call recording configuration. Its possible to make calls and click the refresh button in Sense, this will allow you to see live call information to verify call recording is working. Live calls are highlighted in yellow in Sense.
Page 1 and 2: MyCalls Call Recorder Installation
Page 3 and 4: MyCalls Call Recorder .............
Page 5 and 6: Call Recording Licensing MyCalls Ca
Page 7 and 8: Requirements MyCalls Software versi
Page 9 and 10: Power/TX Link/Rx LPT1 LPT2 COM Prin
Page 11 and 12: Installing the Call Recording Softw
Page 13 and 14: Complete the installation wizard fo
Page 15 and 16: Choose a folder where the Call reco
Page 17 and 18: At the SQL Server Root Folder scree
Page 19 and 20: After the client installation has c
Page 21 and 22: Manually Installing the USB Driver
Page 23: The folder location the driver will
Page 27 and 28: Once the network card has been sele
Page 29 and 30: Disabling Encryption on the ‘TMP
Page 31 and 32: MyCalls Configuration The following
Page 33 and 34: The call recorder will be listed in
Page 35 and 36: Netlink and Call Recording When MyC
Page 37 and 38: Call playback users and groups By d
Page 39 and 40: Playing back calls From the view me
Page 41 and 42: Archiving to a Networked Location I
Page 43 and 44: Manual Call Recording Archiving Usi
Page 45 and 46: Exact Channel Mapping MyCalls uses
Page 47 and 48: Single BRI Unit The same concept ap
Page 49 and 50: Multiple PRI Units A maximum of 4 P
Page 51 and 52: 110 3 19 19 111 3 20 20 112 3 21 21
Page 53 and 54: Upgrading the Firmware To upgrade t

SV8100 SL MyCalls Call Recorder Installation Manual v1.0

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