SV8100 SL MyCalls Call Recorder Installation Manual v1.0
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<strong>My<strong>Call</strong>s</strong> <strong>Call</strong> <strong>Recorder</strong> ................................................................................................ 4<br />
<strong>Call</strong> Recording Licensing ..................................................................................................................... 5<br />
Background on ISDN <strong>Call</strong> <strong>Recorder</strong>s .................................................................................................. 6<br />
Requirements....................................................................................................................................... 7<br />
Compatibility of Sense and <strong>My<strong>Call</strong>s</strong> .................................................................................................... 8<br />
<strong>Installation</strong> .................................................................................................................. 9<br />
Connecting The ISDN <strong>Call</strong> <strong>Recorder</strong>. .................................................................................................. 9<br />
Connecting an Analogue <strong>Call</strong> recorder .............................................................................................. 10<br />
SIP Trunk Recording ......................................................................................................................... 10<br />
Installing the <strong>Call</strong> Recording Software ............................................................................................... 11<br />
<strong>Manual</strong>ly Installing the USB Driver .................................................................................................... 21<br />
Using Sense ............................................................................................................. 25<br />
Configuring Recording of SIP Trunks ................................................................................................ 26<br />
Auto Deletion of <strong>Call</strong>s ........................................................................................................................ 28<br />
Upgrading from Older versions of <strong>Call</strong> Recording Software .............................................................. 28<br />
Disabling Encryption on the ‘TMP’ Folder ......................................................................................... 29<br />
Keeping <strong>Call</strong>s for a Fixed Period ....................................................................................................... 30<br />
<strong>My<strong>Call</strong>s</strong> Configuration .............................................................................................. 31<br />
Netlink and <strong>Call</strong> Recording ................................................................................................................ 35<br />
Configuring <strong>Call</strong> Recording Rules...................................................................................................... 36<br />
<strong>Call</strong> playback users and groups......................................................................................................... 37<br />
Playing back calls .............................................................................................................................. 39<br />
Archiving Recorded <strong>Call</strong>s .................................................................................................................. 40<br />
Local Archiving................................................................................................................................... 40<br />
Archiving to a Networked Location .................................................................................................... 41<br />
Backup Folder .................................................................................................................................... 41<br />
Volume Names .................................................................................................................................. 42<br />
<strong>Manual</strong> <strong>Call</strong> Recording Archiving Using <strong>My<strong>Call</strong>s</strong> .............................................................................. 43<br />
Scheduled Archiving .......................................................................................................................... 44<br />
Exact Channel Mapping ........................................................................................... 45<br />
Single PRI Unit................................................................................................................................... 45<br />
Single BRI Unit................................................................................................................................... 47<br />
Single Analogue Unit ......................................................................................................................... 47<br />
SIP Trunk <strong>Call</strong> Recording .................................................................................................................. 47<br />
Multiple Units ..................................................................................................................................... 48<br />
Multiple PRI Units .............................................................................................................................. 49<br />
Multiple Analogue / BRI Units ............................................................................................................ 51<br />
Firmware on the <strong>Call</strong> Recording Box ........................................................................ 52<br />
Checking The Firmware Version ....................................................................................................... 52<br />
Upgrading the Firmware .................................................................................................................... 53
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