25.04.2017 Views

SV8100 SL MyCalls Call Recorder Installation Manual v1.0

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Using Sense<br />

To Login to Sense, click the ‘<strong>Call</strong>s’ shortcut from the desktop of the call recording server. The default<br />

username is ‘admin’ and password ‘callrecorder’.<br />

When logged into Sense, you will see a list of calls that have been recorded and some details about<br />

the calls. To playback a call using Sense, double click on the call from the list and it will be played<br />

back. This is usually done using the <strong>My<strong>Call</strong>s</strong> interface but it maybe neccesary to review the call list in<br />

Sense to confirm call recording is working as expected. Its important to establish with SIP calls that<br />

the direction of the call is correct, SIP calls can be identified as being listed with ‘Box’ number 129 and<br />

as having a comment stating the codec used for the call. If the direction of SIP calls show incorrectly,<br />

then it may be necessary to review the VoIP call recording configuration. Its possible to make calls<br />

and click the refresh button in Sense, this will allow you to see live call information to verify call<br />

recording is working. Live calls are highlighted in yellow in Sense.

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