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BUS272 TB

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Chapter 13 Organizational Structure 481<br />

P I A PERSONAL<br />

INVENTORY<br />

PERSONAL INVENTORY ASSESSMENT<br />

ASSESSMENT<br />

Delegation Self-Assessment: Most employees, whether leaders or team members, need to delegate work from time<br />

to time. Use this scale to assess your ability to delegate effectively.<br />

OB at Work<br />

Cognitive Style Indicator: Cognitive style can profoundly influence both task preferences and organizational structure<br />

preferences. Use this scale to determine your preferred cognitive style.<br />

Organizational Structure Assessment: Personality and cultural factors can influence which organizational structure<br />

you prefer. Use this scale to determine what type of organizational structure would be the best fit for you.<br />

BREAKOUT GROUP EXERCISES<br />

Form small groups to discuss the following topics, as assigned by your instructor:<br />

1. Describe the structure of an organization in which you worked. Was the structure appropriate for the tasks<br />

being done?<br />

2. Have you ever worked in an organization with a structure that seemed inappropriate to the task? What would<br />

have improved the structure?<br />

3. You are considering opening up a coffee bar with several of your friends. What kind of structure might you<br />

use? After the coffee bar becomes successful, you decide that expanding the number of branches might be a<br />

good idea. What changes to the structure might you make?<br />

EXPERIENTIAL EXERCISE<br />

Words-in-Sentences Company<br />

Overview:<br />

Time:<br />

Group Task:<br />

Raw Materials:<br />

You are a small company that<br />

1. manufactures words; and<br />

2. packages them into meaningful English-language sentences. 61<br />

Market research has established that sentences of at least 3 words but not more than 6 words are in<br />

demand. Therefore, packaging, distribution, and sales should be set up for 3- to 6-word sentences .<br />

Approximately 30 minutes. (Note: A production run takes 10 minutes. While the game is more<br />

effective if 2 [or more] production runs are completed, even 1 production run will generate effective<br />

discussion about how organizational structure affects performance.)<br />

Your group must design and participate in running a W-I-S company. You will be competing with<br />

other companies in your industry. The success of your company will depend on (a) your objectives,<br />

(b) planning, (c) organizational structure, and (d) quality control. You should design your organization<br />

to be as efficient as possible during each 10-minute production run. After the first production<br />

run, you will have an opportunity to reorganize your company if you want.<br />

For each production run, you will be given a “raw material phrase.” The letters found in the phrase<br />

serve as the raw materials available to produce new words in sentences. For example, if the raw<br />

material phrase is “organizational behaviour is fun,” you could produce the words and sentence<br />

“Nat ran to a zoo.” One way to think of your raw material phrase is to take all the letters appearing<br />

in the phrase and write them down as many times as they appear in the phrase. Thus, for the phrase<br />

“organizational behaviour is fun” you have: a-4; b-1; c-0; d-0; e-1; f-1; g-1; h-1; i-4; j-0; k-0; l-1;<br />

m-0; n-3; o-3; p-0; q-0; r-2; s-1; t-1; u-2; v-1; w-0; x-0; y-0; z-1, for a total of 28 raw material letters.

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