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Creative HEAD May 2017

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#SalonSmart17<br />

IN CHARGE<br />

insured for £1m, but perhaps the most jaw dropping is his<br />

first meeting with Sharon Stone. “My assistant and I went<br />

to her suite at The Savoy, and she was just flawless, and so<br />

funny and clever. She didn’t mind what I did, and didn’t<br />

even look in the mirror. I was admiring her red Dior dress<br />

hanging on the back of the door, and mentioned how tiny it<br />

was.” ‘Darling, I’m ripped’, was Sharon’s response, at which<br />

point the Hollywood star dropped her robe to reveal her<br />

perfectly sculpted (and utterly naked) body!<br />

All this success he puts down to tenacity, doggedly getting<br />

his name out there to editors and TV producers, with Allan<br />

repeatedly calling the offices of Vogue and The Clothes Show,<br />

undeterred when the repeated reply would be “Charles<br />

who?”. His lucky break came when one of these calls chimed<br />

perfectly with The Clothes Show needing a hairstylist at the<br />

last minute and a TV career was born.<br />

As ever, the salon brand is synonymous with amazing<br />

service and beautiful hair, which Charles puts down to his<br />

twin track training that sees communications up there<br />

alongside the craft of hair. “The team are all-rounders, and<br />

the clients really enjoy going through the whole journey<br />

with one person,” he says. “It’s all about giving value for<br />

money, attention to detail.” This training and investment in<br />

people also means staff know there are opportunities ahead,<br />

and it entices them to stay for longer.<br />

It’s no wonder Charles was honoured with an MBE by<br />

the Queen. He’s very possibly the nicest gentleman in<br />

hairdressing, a characteristic that he says is an important<br />

one. “Be nice to people along the way – you never know who<br />

you’ll meet again,” he smiles.<br />

CHARLES IN A FLASH<br />

GREATEST BUSINESS CHALLENGE?<br />

“Setting up that first salon”<br />

MOST IMPORTANT LESSON?<br />

“Live in the moment and enjoy<br />

the journey”<br />

A PIECE OF ADVICE?<br />

“Always remember the<br />

client is king, and don’t<br />

take anyone for granted”<br />

CREATIVE <strong>HEAD</strong> 57

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