alexander

ACKNOWLEDGMENTS
xix
Dickerson, Andy Field, Steven Goldstone, Bill Lowry, Bill
McGuire, John Polutnik, Dave Reece, Larry Shekell, Art
Stroyd, Jeff Yannazzo, and Ted Wilke. All of these people
made this work possible, and to them all I have incurred a
debt of gratitude. Finally, my most important teachers have
been my students, both MBA and executive. This book perhaps
owes the most to them.
A great leader would have impeccable integrity, be helpful,
communicate neither too much nor too little, keep a
sense of humor, be motivating, patient, and challenging, yet
believe in you. Such is my editor, Christina McLaughlin at
AMACOM. Thank you, Christina.
Lance B. Kurke
Pittsburgh, Pennsylvania