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Leadership Process One: Reframing Problems 53<br />

Concluding Thoughts on<br />

Reframing Problems<br />

By now, I hope you appreciate the extraordinary power of<br />

reframing problems. When confronted with a seemingly<br />

unsolvable problem, you can reframe the problem, solve<br />

that new problem, and eliminate the original problem. I call<br />

this problem displacement. This technique has been in use<br />

for thousands of years, but it has never been studied systematically<br />

or popularized. Obviously, it does not work in<br />

every situation. But when resources are inadequate, the<br />

goals too grand, or the time constraint too short, these are<br />

indicators that maybe you are the problem, because you<br />

have accepted the definition of the problem.<br />

Notice the range of actions Alexander the Great used in<br />

reframing situations: choreographing the battle (at the<br />

River Hydaspes); using the enemy’s strength against them<br />

(elephants); adjusting simple technology (the length of sarissas);<br />

using extra-organizational agencies (the League of<br />

Corinth); not destroying the enemy in order to make them<br />

an ally (Athens); burning the wagons (to gain mobility);<br />

founding cities (to create security and retirement communities);<br />

redefining mutiny (as when Alexander said that<br />

going home was his idea); looking at the sea and seeing land<br />

(at Tyre); foraging the enemy (everywhere); using deception<br />

(to cross the River Hydaspes); and acting without organizing<br />

(initiating the invasion of Persia without an heir). In<br />

hindsight, the outcomes almost seem inevitable. They were<br />

not. Success came from Alexander’s amazing ability to reframe<br />

problems. How, you might ask, can you use such a

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