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Leadership Process One: Reframing Problems 53<br />
Concluding Thoughts on<br />
Reframing Problems<br />
By now, I hope you appreciate the extraordinary power of<br />
reframing problems. When confronted with a seemingly<br />
unsolvable problem, you can reframe the problem, solve<br />
that new problem, and eliminate the original problem. I call<br />
this problem displacement. This technique has been in use<br />
for thousands of years, but it has never been studied systematically<br />
or popularized. Obviously, it does not work in<br />
every situation. But when resources are inadequate, the<br />
goals too grand, or the time constraint too short, these are<br />
indicators that maybe you are the problem, because you<br />
have accepted the definition of the problem.<br />
Notice the range of actions Alexander the Great used in<br />
reframing situations: choreographing the battle (at the<br />
River Hydaspes); using the enemy’s strength against them<br />
(elephants); adjusting simple technology (the length of sarissas);<br />
using extra-organizational agencies (the League of<br />
Corinth); not destroying the enemy in order to make them<br />
an ally (Athens); burning the wagons (to gain mobility);<br />
founding cities (to create security and retirement communities);<br />
redefining mutiny (as when Alexander said that<br />
going home was his idea); looking at the sea and seeing land<br />
(at Tyre); foraging the enemy (everywhere); using deception<br />
(to cross the River Hydaspes); and acting without organizing<br />
(initiating the invasion of Persia without an heir). In<br />
hindsight, the outcomes almost seem inevitable. They were<br />
not. Success came from Alexander’s amazing ability to reframe<br />
problems. How, you might ask, can you use such a