CAS3 Staff Officer Guide - U.S. Army

© 2005 CAS3 For Instructional Purposes Only
Compiled by www.ArmyToolbag.com
Meetings 70
a. Informational meeting. The process of the informational meeting follows the agenda of the
information briefing described in chapter 5.
b. Problem-solving and decision-making meetings. The problem-solving meeting sequence
follows the problem-solving process described in appendix D of this Staff Officers Guide. Include
four distinct, interactive roles for the conduct of the meeting with the following responsibilities:
(1) Facilitator:
(a) Helps the group stay focused on the issue or problem.
(b) Is responsible for the pre- and post-meeting planning.
(c) Suggests methods and procedures to assist the group through the problem-solving steps.
(d) Stays out of the discussion and remains neutral.
(e) Confronts dominating individuals by pointing out the behavior that is disruptive (e.g.,
talking too much, telling war stories, etc.).
(f) Draws out quiet or indecisive members by asking questions.
(g) Ask members who may disagree why they disagree and what they would do differently
if they could change the situation.
(2) Recorder:
(a) Records all group ideas and thoughts using key words and phrases.
(b) Posts these ideas for all members to view. For complex meetings, the recorder may
request permission to use a tape recorder as a backup means of recording information.
(c) Remains neutral.
(3) Group members:
(a) Actively participate in the meeting.
(b) Hold the facilitator and the recorder responsible for their roles in the process.
(4) Chairperson:
(a) Is an active participant and contributes individual ideas.
(b) Is usually the final authority if the process stalls or time expires.
(c) Assists the facilitator in drawing out quieter members.
Publishing Meeting Results
After the meeting, and preferably within 24 hours, the staff agency responsible for the meeting will