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REGTSA is an Independent body reporting to the Salamanca Provincial<br />
Council. Their main areas of activities are Tax Management, Tax Collection,<br />
and Information Management and they do it so well that they have<br />
achieved Finalist status in the 2011 Awards.<br />
| 42<br />
� Industry: Finance, Taxation & Monetary Policy<br />
� Country: Spain<br />
� Number of Employees: 44<br />
� www.regtsa.es<br />
“Innovation, investment, structure, people and the guts to dare!” These are<br />
some of the key words used by the Assessor Team to describe the building<br />
blocks of REGTSA’s achievements.<br />
“With its own success story REGTSA provides a model for a drastic change in<br />
public administration using the EFQM Excellence Model. Innovation,<br />
efficiency and participation are key factors for sustained success in the<br />
public sector.”<br />
Francisco Javier Iglesias, President