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The State Unitary Enterprise "Vodokanal” of St. Petersburg provides water<br />

and wastewater services to the city of St. Petersburg. Protection of water as<br />

a source of life for future generations is now recognised as they became an<br />

EFQM Finalist!<br />

“Improving the management of an organisation is a continuous process,<br />

difficult and sometimes unexpected, but always interesting and bringing<br />

pleasure and excitement of the achieved results.”<br />

Anatoly Kirimitchiev, Director of Quality System Department<br />

| 44<br />

� Industry: Water Supply & Disposal<br />

� Country: Russia<br />

� Number of Employees: 8600<br />

� www.vodokanal.spb.ru<br />

A Sustainable Future for Water<br />

“Through its mission and challenging journey, Vodokanal has become a role<br />

model in its country and the Baltic region for environmental matters,”<br />

comments the Assessor Team after the site visit.

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