QHA-Review_July_digital

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SHOWCASE DISCOVER YOUR BEST KENO AT AGE KENO WILL BE SHOWCASING ITS LATEST INNOVATIONS AND TOOLS, AND OFFERING EXPO EXCLUSIVE DISCOUNTS, TO HELP YOUR VENUE GET THE MOST OUT OF KENO. Keno is delighted to be exhibiting at the Australasian Gaming Expo again this year, with a focus on assisting visitors create the ultimate Keno entertainment experience in their venues. The team will be giving live capsule demos of Keno’s latest technology and tools, including the Keno app, Keno Connect, and Keno Training Portal, plus offering exclusive discounts and competition entry to visitors. Here are four reasons to visit Keno. 1. Get a promo discount to boost customer engagement If your venue is planning its next in-venue promotion or hasn’t tried local area marketing (LAM) yet, it’s worth a visit to the stand to take advantage of the expoexclusive discount Keno is offering visitors on the next promotion they order. The proven, most effective way to promote Keno and increase sales performance is by utilising LAM. Keno’s 2022 customer survey revealed 64% of venues believed LAM promos were appealing to their customers and almost 60% said their Keno sales increased during the promotional period. 2. Find out how the Keno app improves customers’ playing experience The Keno app allows customers to enjoy an immersive, digital playing experience. It essentially digitises players’ retail tickets to deliver features designed to build anticipation and create a more rewarding and sensory playing experience. The app allows players to watch games live, get realtime win notifications, and have a digital history of their retail tickets, so they never miss a win. Another benefit is that it automatically enters players into Keno’s ongoing Second Chance Draw promotion, removing the need for scanning tickets and entering online. This has been a popular feature, with four of the five $1,000 cash prize winners in April entering via the app. 3. Learn how to utilise the Keno Training Platform and Keno Connect Keno’s training platform is the ultimate way to educate your club’s operators and managers about Keno hardware, marketing and sales. By understanding how to access eLearning materials, you can register your staff for training, which will benefit your customers and bottom line Likewise, learning how to effectively navigate and utilise Keno Connect is essential to maximising Keno. Keno Connect is the gateway to a variety of ongoing and campaign point of sale materials and marketing assets, as well as important updates and news. 4. Awesome competition and merch Last but not least, visitors can enter Keno’s expo competition, with great prizes up for grabs for you and your venue. Plus, the team will be giving away expo goodies that you’ll want to keep! Come and see the team at stand 234 and get the most out of Keno. QHA REVIEW | 60
Get EXPOnentially more out of Keno Visit us at stand 234 at the Australasian Gaming Expo Meet the Team & Discover tips to boost your customer Keno experience Find out how Keno can add value in your Venue with exciting in-venue promotions Unlock an Exclusive discount on your next Keno promo You could win an exclusive Expo prize – enter at the stand! Scan to Register for the Expo AGE 15-17 August 2023 Gamble Responsibly. Think! About your choices. Help is close at hand. Call Gambler’s Help, ACT Gambling Counselling and Support Service or GambleAware 1800 858 858 gambleaware.nsw.gov.au or www.gamblinghelponline.org.au.
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Jinny Dinh, Hotel industry Rising S
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DAMIAN STEELE QHA Deputy Chief Exec
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QHA AWARDS FOR EXCELLENCE NEWS 2023
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Page 14 and 15: NEWS Bernie Hogan, chief executive
Page 16 and 17: NEWS HEADING NORTH FOR THE VERY FIR
Page 18 and 19: NEWS THE SOUTHERN HOTEL’S NEW TER
Page 20 and 21: LATEST & GREATEST Bernie Hogan, chi
Page 22 and 23: FEATURE WHERE LIFE TAKES YOU WITH T
Page 24 and 25: FEATURE “We’ve had TAA over in
Page 26 and 27: ATTORNEY-GENERAL The Honourable Yve
Page 28 and 29: LEGAL MATTERS with Curt Schatz VOID
Page 30 and 31: QHA REVIEW | 30 INSIGHTS
Page 32 and 33: INSIGHTS “THESE DAYS, THE HOTEL I
Page 34: INSIGHTS QHA REVIEW | 34 The Caxton
Page 37 and 38: Tana Thorpe EMPLOYMENT RELATIONS Fa
Page 39 and 40: Damian Steele INDUSTRY ENGAGEMENT E
Page 41 and 42: ACCOMMODATION NEWS AUGUST CALENDAR
Page 43 and 44: WIN THE ULTIMATE BEACH UTE MAZDA BT
Page 45 and 46: TOP DROP NIL DESPERANDUM Nil Desper
Page 47 and 48: A CRAFTY BUNCH “For example, our
Page 49 and 50: Hostplus is a top-performing super
Page 51 and 52: Q U E E N S L A N D L O C A L S A C
Page 53 and 54: Paul St John-Wood PUB TALK 30 YEARS
Page 55 and 56: A SPIRITED BUNCH In 1871 James Cost
Page 57 and 58: A SPIRITED BUNCH WE’RE ALSO ZERO-
Page 59: GAMING TECHNOLOGY HOSPITALITY The b
Page 63 and 64: TRADE DIRECTORY ADVERTISING & PROMO
Page 65 and 66: QHA PARTNERS & CORPORATE MEMBERS PV
Page 67 and 68: EMPLOYMENT RELATIONS conference 202
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