Work Plan & Progress Report - Rhode Island Department of ...

2010 DEM Workplan Report - All Offices 12/13/2010
Strategy Project/Activity Deliverable Deliverable Target Date Current
Status
Goal: IV. Compliance Assistance and
Enforcement
A. Document and
respond to citizen
complaints in a timely
manner
B. Ensure that
complaints are
responded to
completely and
sufficiently
a. Complete complaint
forms for each
incoming complaint
and enter information
into complaint data
base for tracking.
a. OC&I program
supervisors will review
all incoming complaints
for priority assignment.
Assign priority to
complaints alleging
harm to public health
or the environment.
Objective: 3. Respond to citizen complaints
1. Report number of
complaints received for
investigation on a
quarterly basis. Expect
~ 3,000 annually.
1. Report number of
complaints
investigated per media
program on a quarterly
basis.
On Track: 205 complaints received Jan 1-Mar 31 2010 LYNNE
DEBRITTO
09/30/2010 Complete CHOPY
On Track: Air:49; Dams:0; HW:4; OWTS:39; SW:21; UST:0; Water:22;
Wetlands:40 Oct 1-Dec 31 2009
Complete: Jan 1-March 31:30AIR, 21DAM, 6HW, 59OWTS, 21SW, 0UST,
16WP, 91WET
April 1-June 30:96AIR, 16DAM, 14HW, 70OWTS, 35SW, 0UST, 25WP,
81WET
July 1-Sept 30:75AIR, 1DAM, 1HW, 39OWTS, 26SW, 1UST, 17WP,64WET
Primary
Staff
09/30/2010 Complete DEBRITTO
212 of 268
On Track: 179 complaints received Oct 1-Dec 31 2009 DAVE CHOPY 04/15/2010
On Track: 308 complaints received Apr 1-Jun 30 3010 LYNNE
DEBRITTO
Complete: 230 complaints received July 1-Sept 30, 2010 LYNNE
DEBRITTO
Delegate Staff
Progress: Created By: Date Created:
11/01/2010
11/01/2010
11/01/2010
Progress: Created By: Date Created:
DAVE CHOPY 04/15/2010
DAVE CHOPY 11/03/2010