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Work Plan & Progress Report - Rhode Island Department of ...

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2010 DEM <strong>Work</strong>plan <strong>Report</strong> - All Offices 12/13/2010<br />

Strategy Project/Activity Deliverable Deliverable Target Date Current<br />

Status<br />

D. Improve and<br />

monitor customer<br />

service in the Bureau<br />

<strong>of</strong> Natural Resources.<br />

D. Improve and<br />

monitor customer<br />

service in the Bureau<br />

<strong>of</strong> Natural Resources.<br />

E. Develop a<br />

coordinated DEM public<br />

involvment process<br />

Goal: V. Open and Effective<br />

Government<br />

A. Improve<br />

participation by<br />

stakeholders in<br />

regulatory proceedings<br />

a. Improve customer<br />

service to 900-1000<br />

disabled applicants for<br />

free beach passes by<br />

allowing them to have<br />

passes issued by the<br />

RI Governor's<br />

Commission on<br />

Disability.<br />

b. Determine customer<br />

satisfaction <strong>of</strong> the<br />

Division <strong>of</strong> Fish and<br />

Wildlife activities.<br />

a. Develop a public<br />

involvment policy for<br />

DEM<br />

a. Increase<br />

participation by<br />

stakeholders in the<br />

DFW regulatory<br />

process.<br />

2. Sponsor legislation<br />

that will allow the<br />

Governor's<br />

Commission on<br />

Disabilities to issue<br />

free beach passes.<br />

1. Participation and<br />

results <strong>of</strong> satisfaction<br />

surveys, license sales.<br />

1. DEM Public<br />

Involvement Policy<br />

Objective: 2. Improve Public Information, Education and<br />

Participation<br />

1. Measure<br />

participation at public<br />

meeting, host<br />

additional meetings.<br />

No progress update has been made for this deliverable<br />

09/30/2009 No Update GIBSON<br />

No progress update has been made for this deliverable<br />

09/30/2010 Complete ENANDER GAGNON<br />

Complete: Policy drafted but needs further review and coordination with<br />

other programs.<br />

09/30/2009 No Update GIBSON<br />

No progress update has been made for this deliverable<br />

Primary<br />

Staff<br />

09/30/2009 No Update PAQUETTE WRIGHT<br />

RONALD<br />

GAGNON<br />

226 <strong>of</strong> 268<br />

Delegate Staff<br />

<strong>Progress</strong>: Created By: Date Created:<br />

<strong>Progress</strong>: Created By: Date Created:<br />

<strong>Progress</strong>: Created By: Date Created:<br />

10/28/2010<br />

<strong>Progress</strong>: Created By: Date Created:

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