manual Harmony 785 eng - Audionet

7 Getting help with your Harmony 785
The Harmony Remote Software will guide you step-by-step through the
set up of your Harmony 785. You answer simple questions or select options
from a list to optimally adjust the Harmony 785 to your entertainment
system. You simply follow the online instructions on your computer
screen.
Additionally, during set up and using the Harmony 785 further help is
available, which is discussed in the following.
7.1 Tip Center
While configuring the Harmony 785 using the Harmony Remote Software,
the Tip Center on the right of the screen is always available. There
you will find a brief summary of information relevant to the current task.
If you click the More Help button in the Tip Center, the Harmony
Online Help window will pop up. There you will find further information
on your current task, but also information on further topics as well as
a list of frequently asked questions (FAQ).
7.2 Tutorial
While you are on the login screen of the Harmony Remote Software,
click Create New Account. Select the desired tutorial (depending on the
bandwidth of your internet connection) on the next screen. At the end of
the tutorial do not enter any information to a new account, but click Cancel
to return to the login screen.
7.3 The on-remote help system
When one or more of your devices do not power on or off, or when they
do not switch inputs correctly, you can use the Help button on the remote
for simple troubleshooting. Answer the questions on your Harmony 785
to re-synchronize it with your entertainment system. Please also read
section 'Using the Help button' on page 13.
7.4 Frequently asked questions (FAQ)
In this section, you will find some commonly reported issues and the
suggested solutions. These solutions may help you fix problems you are
experiencing. If you still cannot fix the problem, refer to the online help
of the Harmony Remote Software.
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