Software Development Cross Solution - Index of - Free

capturing what’s in your customer’s heads
Bluesky with your customer
When you iterate with the customer on their requirements, THINK BIG. Brainstorm
with other people; two heads are better than one, and ten heads are better than two, as long as
everyone feels they can contribute without criticism. Don’t rule out any ideas in the beginning—
just capture everything. It’s OK if you come up with some wild ideas, as long as you’re all still
focusing on the core needs that the software is trying to meet. This is called blueskying for
requirements.
The developer
34 Chapter 2
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The customer’s team
Write a review
of a flight.
Avoid office politics.
You can include the
users themselves.
Nothing will stifle creative bluesky
thinking like a boss that won’t let people
speak up. Try as much as possible to
leave job descriptions and other baggage
at the door when blueskying requirements. Everyone
should get an equal say to ensure you get the most
out of each brainstorming session.
Order a DVD of
my shuttle flight.
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Your development team
Uses Ajax for a
slick user interface.
Order in-flight
drinks or meals.
We call this blue
skying because the
sky’s the limit.
Choose aisle or
window seating.
Never forget to include the
customer in these sessions.