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N.V. Kolari MENADŽMENT U SAOBRAAJU KARAKTERISTIKE SAOBRAAJA KAO ORGANIZACIONOG SISTEMA U PRIVREDI 1. Priprema i organizacija putovanja poslovi putnikih agencija i poslovnica; informacije i aranžmani putovanja. 2. Pristup transportnom sredstvu taksi služba do polazne stanice (autobuske, železnike, luke, aerodroma). 3. Poslovi otpravljanja putnika u polaznim stanicama šalterski i komercijalni poslovi prodaje karata; prijem i otprema prtljaga; informacije putnicima; ekaonice; peronski poslovi otpreme vozila. 4. Prevoz u transportnim jedinicama organizacija saobraaja (izrada reda vožnje); kontrola bezbednosti saobraaja; presedanja u vornim stanicama; informacije o vezama. 5. Organizacija usputnih usluga putnicima ugostiteljske usluge u transportnom sredstvu; kola za spavanje, kušeti; prevoz automobila; pristup komunikacionim sredstvima (telefon, internet...); otprema prtljaga u ciljnim stanicama. 6. Transfer do cilja putovanja taksi, autobus, minibus... 62 80
N.V. Kolari MENADŽMENT U SAOBRAAJU KARAKTERISTIKE SAOBRAAJA KAO ORGANIZACIONOG SISTEMA U PRIVREDI U izloženom logistikom lancu faza aktivnosti, tri faze predstavljaju proces prevoza, a tri su faze uslužnih delatnosti vezanih za proces putovanja putnika. Sadržaj organizacionih funkcija mikrologistike može se identifikovati kao poslovna logistika. Ove funkcije predstavljaju procese poslovnih aktivnosti saobraajnih preduzea kao nosilaca organizacije putovanja. Sadržaj ovih funkcija razdvaja se zatim po vrstama i kategorijama putnika, tj. po motivima putovanja. Na toj osnovi vrši se dalja organizacija transporta u zavisnosti od grane saobraaja i organizacione strukture grane i preduzea u okviru pojedinih saobraajnih grana. 63 81
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Dr Nebojša V. Kolari MENADŽMENT U
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