Annual Report 2005-2006 - Waverley Council

Waverley Council
Meeting Our Statutory Requirements
Council’s Performance in Relation to Programs Undertaken during the Year to Promote
Services and Access to Services for Residents and Other Users Of those Services (continued)
Our Internet Site. A unique web site name – www.waverley.nsw.gov.au to enable Council information
to be placed quickly on the site for access by our community.
Access to Services.
In addition to promoting its services widely, Council provides a range of services to specific identified
groups in the Waverley community. More details on the provision of these services is contained in our
Access and Equity Summary on pages
E. Category 1 Business Activities Including Their Expenses, Revenues and Assets.
Progress in Implementing the Principles of Competitive Neutrality, Including
Complaints Handling and Complaints Received.
Council's Property Services Unit operates a significant sector of its property portfolio as a Category 1
Business returning greater than $2,000,000 per annum in income. Total expenses, revenues and
asset values in 2005/2006 were as follows:
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Total income $8,286,000
Total expenditure $1,713,000
Depreciation $80,000
Result Before Capital $6,493,000
Asset value $100,515,000
Return on investment 6.53%
The 2005/2006 figures were for the first time, calculated on the basis of the new Australian
International Financial Reporting Standards and indicate revenue, costs etc of all Council-owned
unsubsidised properties operated on a commercial basis with a total asset value of $100.5 million.
Rents in the commercial portfolio reflect market conditions consistent with the principles of competitive
neutrality.
Council aims to achieve an average minimum 5% return on investment (asset value) on the
unsubsidised commercial properties within the portfolio. Actual performance in return on investment
for the commercial section in 2005/2006 was a respectable 6.53% across the board. Council's core
business activity is in commercial carparking and commercial property and both areas are subject to
the vagaries of their respective market conditions.
Apart from this section, Council has not identified any additional Category 1 business activities but has
identified several Category 2 businesses including Trade Waste, the Cemetery Unit and the Council
Printing Unit.
No complaints have been received regarding competitive neutrality in relation to the business in the
2005/2006 financial year. Council has a customer request tracking system (Service Desk – previously
CARS) to handle all customer requests and complaints, including competitive neutrality complaints.
This system records these complaints and tracks the progress in replying to these matters.
Freedom of Information
Statistical Information on Freedom of Information Applications and Outcomes.
(Also see pages 118 - 120).
Waverley Council received 25 requests for information under the Freedom of Information Act 1989 in
the period July 1, 2005 to June 30, 2006, compared to 13 requests received in the preceding reporting
period.
Annual Report 2005//2006