Annual Report 2005-2006 - Waverley Council
Annual Report 2005-2006 - Waverley Council
Annual Report 2005-2006 - Waverley Council
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
134<br />
<strong>Waverley</strong> <strong>Council</strong><br />
Access and Equity Activities <strong>2005</strong>/<strong>2006</strong><br />
People with disabilities (continued)<br />
Dept Page No<br />
The ‘Life Education Training’ series continues with 93% of members attending and reporting<br />
satisfaction with this service. At the end of the June <strong>2006</strong> quarter, training included fire safety and<br />
evacuation, ‘Your Rights and Responsibilities’, health and well being, teamwork, personal hygiene<br />
and self esteem. An eight session course was provided by Innersens as well as presentation by<br />
guest speakers from NSW <strong>Council</strong> for Intellectual Disability (CID) and Redfern Legal Centre. In<br />
conjunction with NSW CID, WCLP hosted a ‘Speak Up, Speak Out’ forum (open to the public) on<br />
health care in the community in June <strong>2006</strong>. Over the course of the year there were two Client<br />
Advisory Meetings with 93% of members finding these useful and 93% felt that they were listened to<br />
and that their support service was improving.<br />
Previous quarters focused on trialing a newly developed ‘Individual Planning and Review’ package<br />
which, following a client meeting, produced a written agreement between the WCLP member, the<br />
service and the people who support them in achieving their needs, wants and aspirations. Targets<br />
were met which increased quality of life opportunities to all program participants.<br />
In May <strong>2006</strong> the results of the ‘Client Satisfaction Survey’ were finalised. To ensure that the<br />
evaluation process considered individual needs and maximised participation, an independent<br />
support person coordinated, scribed and collated the report and results. There was an 86%<br />
improvement in Health Care initiatives, 93% satisfaction reported around staff being “polite and<br />
respectful’ and 79% happy with how often they receive support from WCLP. Overall there were<br />
excellent finding particularly in quality of life outcomes as a result of the new Individual Planning<br />
process.<br />
Productive links with support agencies targeting HIV and other L&CS 131<br />
highly disadvantaged clients.<br />
In May <strong>2005</strong>, <strong>Council</strong> resolved to take over a JobNetwork contract from another JOBfutures member<br />
in Surry Hills and move the site to East Sydney, to better service the especially disadvantaged in our<br />
community. The contract included a generalist service and a Specialist service supporting people<br />
with HIV/Hep C into employment.<br />
Since the opening of East Sydney (9 May <strong>2005</strong>) <strong>Waverley</strong> Works has assisted 1084 clients and<br />
placed 443 clients into sustainable employment, 120 of these were Specialist clients, 90 were<br />
classified by Centrelink as Highly Disadvantaged, 80 being 3 years or more unemployed and 103 job<br />
seekers who were more then 12 months unemployed. Although a pilot, based on its performance<br />
<strong>Waverley</strong> Works was successful in gaining a rollover of that contract for a further 3 years with the<br />
total contracted capacity of 6.2% of the available business in the ESA, of which 2.7% is the<br />
Specialist HIV/ HepC contract.<br />
<strong>Waverley</strong> Works overall current referral business share is 8.4% of the available business in the Inner<br />
City Eastern Suburbs (ESA), versus our original contracted business share of 1.8%. This represents<br />
a 366% increase in business since the beginning of the contract<br />
<strong>Annual</strong> <strong>Report</strong> <strong>2005</strong>/<strong>2006</strong>