DRAVA, KUPA, RJE»INA, LOKVARKA, LI»ANKA LIKA, DOBRA ...

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Overseeing the quality of services provided to customers is a permanent obligation of HEP ODS as well as a non-biased relation toward all participants in the electricity market and monitoring and analysis of electricity supply quality, all of which is reported to HERA annually. ORGANIZATION CHART NETWORK MANAGEMENT AND IT SUPPORT DEPARTMENT INVESTMENT AND CONSTRUCTION DEPARTMENT DEVELOP- MENT AND NETWORK ACCESS DEPARTMENT SHAREHOLDERS ASSEMBLY DIRECTOR’S OFFICE ECONOMIC AFFAIRS DEPARTMENT SUPERVISORY BOARD MANAGEMENT BOARD - DIRECTOR LEGAL, PERSONNEL AND GENERAL AFFAIRS DEPARTMENT DEPARTMENT FOR SUPPLY TO TARIFF CUSTOMERS AND CUSTOMERS WITHOUT SUPPLIER DISTRIBUTION AREAS (21) 155 HEP ANNUAL REPORT 2010 CHAPTER 7 - REPORTS BY HEP GROUP COMPANIES WITH FINANCIAL STATEMENTS
156 HEP ANNUAL REPORT 2010 CHAPTER 7 - REPORTS BY HEP GROUP COMPANIES WITH FINANCIAL STATEMENTS NUMBER OF TRANSFORMER STATIONS BY VOLTAGE LEVEL TS 110/10(20) kV TS 35(30)/10(20) kV TS 20/0,4 kV TS 10/0,4 kV 7 324 3,501 21,087 LINE LENGTHS BY VOLTAGE LEVEL AND LINE TYPE Lines 110 kV (km) Lines 35, 30 kV (km) Lines 20 kV (km) OHL Cable Undersea OHL Cable Undersea OHL Cable Undersea 72.1 11.0 5.8 3,317.4 1,295.2 135.3 2,934.5 2,373.5 2.6 Lines 10 kV (km) Mreža 0.4 kV (km) Household connections (km) OHL Cable Undersea OHL – bare OHL – insulated Cable OHL – bare OHL – insulated 19,297.1 10,724.8 234.8 22,947.1 23,674.2 16,375.8 4,741.1 15,820.6 10,159.3 NUMBER OF CUSTOMERS / METERING POINTS BY CONSUMPTION CATEGORY (VOLTAGE LEVEL) Description Number of metering points High voltage 110 kV 4 Total medium voltage 2,112 Low voltage – commercial (excl. public lighting) 190,711 Low voltage – commercial (public lighting) 21,126 Low voltage – residential 2,116,379 TOTAL 2,330,332 SALES OF ELECTRICITY BY CUSTOMER CATEGORY IN 2010 (kWh) Description Total Croatia Commercial – high voltage (HV) 147,957,833 Commercial – medium voltage (MV) 3,399,354,134 TOTAL Commercial HV and MV 3,547,311,967 Commercial – low voltage (LV) 4,210,544,743 Commercial – low voltage (LV) – public lighting 440,314,330 Residential – low voltage (LV)* 6,664,706,848 TOTAL LOW VOLTAGE 11,315,565,921 Public supply service 8,093,168,885 Eligible customers** 6,769,709,003 TOTAL SALES ON DISTRIBUTION NETWORK 14,862,877,888 Sales to customers without supplier on transmission network 47,257,342 NOTES: *Data on electricity sold to residential customers are based on estimated consumption billing. **There are four eligible customers’ suppliers active in the electricity market. Sales to eligible customers within HEP Group are the responsibility of HEP Opskrba d.o.o. Cable
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DRAVA, KUPA, RJE»INA, LOKVARKA, LI
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HEP ANNUAL REPORT 2010 2 HEP GROUP
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HEP ANNUAL REPORT 2010 CHAIRMAN’S
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HEP ANNUAL REPORT 2010 PRESIDENT’
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COMPANY PROFILE MISSION, VISION AND
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BASIC VALUES COMPETENCE AND CREATIV
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Plomin Holding d.o.o. develops loca
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ELECTRICITY PRODUCTION The Governme
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SHORT HISTORICAL OVERVIEW 1895 Firs
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HEP'S BUSINESS OPERATIONS IN 2010 B
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In 2010, the total electricity turn
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OPERATING EXPENSES The Group’s op
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ELECTRICITY SALES (GWh) 2010 2009 2
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CREDIT RATING In September 2010, St
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SUSTAINABLE DEVELOPMENT POLICY AND
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ECOLOGICAL NETWORK Upon the coming
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WASTE During 2010, the years-long t
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DRAVA, KUPA, RJE»INA, LOKVARKA, LI»ANKA LIKA, DOBRA ...

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