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Hydro is a Fortune 500 energy and aluminium supplier operating in ...

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6<br />

"<strong>Hydro</strong> benefits directly from cultivat<strong>in</strong>g social responsibility <strong>in</strong><br />

its management systems, for example through proactive r<strong>is</strong>k<br />

management <strong>and</strong> the benefits of a good reputation."<br />

Invitation to a Dialogue was our first pubilication<br />

aimed at develop<strong>in</strong>g a socially responsive<br />

company culture. It provides an outl<strong>in</strong>e of the key<br />

<strong>is</strong>sues, <strong>and</strong> the ensu<strong>in</strong>g dialogue – based on the<br />

voices of stakeholders – has <strong>in</strong>creased our<br />

underst<strong>and</strong><strong>in</strong>g.<br />

Th<strong>is</strong> publication <strong>is</strong> another step towards<br />

embedd<strong>in</strong>g the concept of social responsibility <strong>in</strong><br />

our culture <strong>and</strong> bus<strong>in</strong>ess practices. Our social<br />

responsibility directive states that CSR <strong>is</strong> a l<strong>in</strong>e<br />

responsibility. The follow<strong>in</strong>g <strong>is</strong> a practical guide to<br />

help managers translate the CSR pr<strong>in</strong>ciples laid<br />

down <strong>in</strong> the directive <strong>in</strong>to sound bus<strong>in</strong>ess practice.<br />

Manag<strong>in</strong>g social impact <strong>is</strong> a complex task,<br />

<strong>and</strong> there are few “one size fits all” solutions.<br />

Good CSR practice requires prudent consideration<br />

of stakeholder concerns <strong>in</strong> the context of the<br />

local culture <strong>and</strong> conditions <strong>in</strong> question. Invitation<br />

to Action <strong>is</strong> not, therefore, a straightforward<br />

<strong>in</strong>struction manual, but an <strong>in</strong>spirational guide to<br />

help improve the management of social impact.<br />

The governance framework <strong>and</strong> approaches<br />

outl<strong>in</strong>ed <strong>in</strong> th<strong>is</strong> publication should form the bas<strong>is</strong><br />

for develop<strong>in</strong>g effective CSR practices <strong>in</strong> our l<strong>in</strong>e<br />

organization <strong>in</strong> response to the challenges <strong>and</strong><br />

experience that ar<strong>is</strong>e.<br />

At first glance, some of the <strong>is</strong>sues presented<br />

on the follow<strong>in</strong>g pages may seem to have limited<br />

relevance to day-to-day bus<strong>in</strong>ess operations <strong>in</strong><br />

developed host countries. However, diversity <strong>and</strong><br />

dialogue are def<strong>in</strong>itly of importance <strong>in</strong> a European<br />

context.<br />

CSR challenges <strong>and</strong> priorities will, of course,<br />

differ accord<strong>in</strong>g to the bus<strong>in</strong>ess <strong>and</strong> the social<br />

sett<strong>in</strong>g. However, everyone should acquire a<br />

basic underst<strong>and</strong><strong>in</strong>g of the key <strong>is</strong>sues, with<br />

reference to the <strong>Hydro</strong> value foresight. Social<br />

<strong>is</strong>sues that are <strong>in</strong>significant today could be<br />

critical for bus<strong>in</strong>ess tomorrow.<br />

Our journey starts with the Basic CSR Pr<strong>in</strong>ciples.<br />

The five basic pr<strong>in</strong>ciples – Human Rights,<br />

Dialogue, Integrity, Susta<strong>in</strong>ability <strong>and</strong> Diversity<br />

– are presented with examples of related key<br />

<strong>is</strong>sues <strong>and</strong> dilemmas. Hav<strong>in</strong>g the basic pr<strong>in</strong>ciples<br />

fresh <strong>in</strong> m<strong>in</strong>d should help you to identify<br />

the CSR challenges <strong>in</strong> your bus<strong>in</strong>ess environ-

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