CMS Manual System - Louisiana Department of Health and Hospitals

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F174
§483.10(k) Telephone
The resident has the right to have reasonable access to the use of a telephone where
calls can be made without being overheard.
Interpretive Guidelines §483.10(k)
Telephones in staff offices or at nurses‘ stations do not meet the provisions of this
requirement. Examples of facility accommodations to provide reasonable access to the
use of a telephone without being overheard include providing cordless telephones or
having telephone jacks in residents‘ rooms.
―Reasonable access‖ includes placing telephones at a height accessible to residents who
use wheelchairs and adapting telephones for use by the residents with impaired hearing.
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§483.10(l) Personal Property
The resident has the right to retain and use personal possessions, including some
furnishings, and appropriate clothing, as space permits, unless to do so would
infringe upon the rights or health and safety of other residents.
Intent §483.10(l)
The intent of this regulation is to encourage residents to bring personal possessions into
the facility, as space, safety considerations and fire code permits.
Interpretive Guidelines §483.10(l)
All residents‘ possessions, regardless of their apparent value to others, must be treated
with respect, for what they are and for what they may represent to the resident. The right
to retain and use personal possessions assures that the residents‘ environment be as
homelike as possible and that residents retain as much control over their lives as possible.
The facility has the right to limit the resident‘s exercise of this right on grounds of space
and health or safety.
Procedures §483.10(l)
If residents‘ rooms have few personal possessions, ask residents, families and the local
ombudsman if:
Residents are encouraged to have and to use them;