no. b-000119-c melinda matthews, individually ) in the district court ...

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1 Q (By Mr. Lawdermilk) You have never written an
2 operations manual for a franchisor, correct?
3 MR. LIGHTY: Object to the form.
4 A Do you mean by that created the actual text
5 and put it into a word processor?
6 Q Sure.
7 A No.
8 Q Have you ever been the decision-maker on what
9 goes into an operations manual?
10 A That in every case is the franchisor's area of
11 accountability.
12 Q So, it is the franchisor who decides what goes
13 into its operations manual?
14 A Yes.
15 Q Are the franchisors -- Who for the franchisor
16 typically oversees that?
17 A It would be the Operations Department. The
18 head of the operations department might delegate that,
19 but that's where the expertise would lie.
20 Q And do you find you are dealing with a lot of
21 lawyers a lot of times, too, for the franchisors?
22 A No.
23 Q Never dealing with lawyers?
24 A Very seldom.
25 Q Is one function of the operations manual to