no. b-000119-c melinda matthews, individually ) in the district court ...

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1 A Actually it is a little bit broader than that.
2 The standards are a reflection and a documentation of
3 the operating system. So, they are a subset of the
4 operating system; and what is really happening -
5 particularly in the Marble Slab case - is the
6 standards - the lack of following the standards
7 reflected that the operating system itself was not being
8 implemented, damaging the customer experience and,
9 therefore, the purpose of being in business.
10 The philosophy of default - which you
11 would find if you had to read that article - is that the
12 franchisor makes decisions after the franchisee makes
13 theirs so that the franchisee in the philosophy of that
14 article and our company, the franchisee is really by
15 their actions or inactions requiring and asking that
16 they be defaulted.
17 The franchisor really has no choice often
18 in the matter because a franchise relationship is not
19 linear. It is contextual and an individual franchisee
20 can't go after another franchisee who is out of
21 compliance. That's the function and role and
22 responsibility of the franchisor to the rest of the
23 community of either company-operated stores or franchise
24 locations.
25 Q So, in fact, a franchisor - not just for