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no. b-000119-c melinda matthews, individually ) in the district court ...

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67<br />

1 When a franchisor requires someone to do<br />

2 someth<strong>in</strong>g - make a change, come <strong>in</strong>to compliance --<br />

3 A Open at 8:00, close at 6:00.<br />

4 Q -- is that different than recommend<strong>in</strong>g or<br />

5 ask<strong>in</strong>g <strong>the</strong>m to do it?<br />

6 A Yes.<br />

7 Q And how is that different?<br />

8 A How is it different?<br />

9 Q How is when a franchisor requires a franchisee<br />

10 to do someth<strong>in</strong>g different than when <strong>the</strong>y just recommend<br />

11 <strong>the</strong>m to do someth<strong>in</strong>g?<br />

12 A Well, my understand<strong>in</strong>g -- My understand<strong>in</strong>g of<br />

13 that difference would be like say<strong>in</strong>g, "Okay. You are<br />

14 required to have <strong>in</strong>surance. You are required to open<br />

15 <strong>the</strong>se k<strong>in</strong>ds of hours. You are required to have a<br />

16 certified manager. You are required to carry <strong>the</strong>se<br />

17 k<strong>in</strong>ds of food products. You are required to have this<br />

18 k<strong>in</strong>d of signage. And we recommend you carry <strong>the</strong>se k<strong>in</strong>d<br />

19 of condiments and we recommend that you have logoed<br />

20 napk<strong>in</strong>s, but we require you to use this mach<strong>in</strong>ery and we<br />

21 require you to use <strong>the</strong>se <strong>in</strong>gredients."<br />

22 Q And with that, from <strong>the</strong> franchisor's<br />

23 perspective, "required" br<strong>in</strong>gs an element of - that <strong>the</strong>y<br />

24 have <strong>the</strong> power to have some sort of enforcement or<br />

25 control over that th<strong>in</strong>gs - over th<strong>in</strong>gs that <strong>the</strong>y are

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