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introduction to the eeo strategic plan - Ohio Bureau of Workers ...

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Telephone Communication Yes_X___ No ____ NA ____ If you answered no, you need <strong>to</strong> establish a<br />

procedure. This should include TDD phones in areas with extensive public contact.<br />

Have TDD numbers or telephone relay numbers been added <strong>to</strong> all agency direc<strong>to</strong>ries, pamphlets, brochures,<br />

letterhead, etc.?<br />

Yes_X____ No _____ NA _____ If you answered no, you need <strong>to</strong> add <strong>the</strong>se numbers <strong>to</strong> all direc<strong>to</strong>ries,<br />

pamphlets, etc. If your organization used “800" incoming WATTS telephone service in its program, have you<br />

taken steps <strong>to</strong> ensure that this service is usable by persons with hearing impairments?<br />

Yes _X____ No_____ NA _____ If you answered no, you must ensure that <strong>the</strong> WATTS line is accessible <strong>to</strong><br />

persons with speech and hearing impairments.<br />

Have you taken steps <strong>to</strong> familiarize appropriate staff with <strong>the</strong> operation <strong>of</strong> TDDs and o<strong>the</strong>r effective means<br />

<strong>of</strong> communicating over <strong>the</strong> telephone with hearing impaired persons?<br />

Yes_X____ No _____ NA_____ If you answered no, it is advisable <strong>to</strong> provide staff training. DAS<br />

Telecommunications can provide assistance and/or make appropriate referrals as needed.<br />

Documents and Publications Background<br />

All interested persons, including persons with impaired vision or hearing or with learning or processing<br />

disabilities, must be able <strong>to</strong> obtain information on <strong>the</strong> existence and location <strong>of</strong> accessible services, activities<br />

and facilities. In addition, publications and documents must be free <strong>of</strong> discrimina<strong>to</strong>ry and o<strong>the</strong>r inappropriate<br />

language.<br />

Checklist:<br />

Do you have a procedure for making documents available in alternate formats (e.g., audiotape, Braille, large<br />

print, computer disk)?<br />

Yes_X____ No _____ NA _____ If you answered no, you must develop such a procedure.<br />

Have you received agency publications and documents <strong>to</strong> identify and remove discrimina<strong>to</strong>ry language or any<br />

language or images that may patronize or stigmatize persons with disabilities?<br />

Yes_X____ No _____ NA _____ If you answered no, you must complete such a review and remove any<br />

inappropriate language or images. Fliers providing examples <strong>of</strong> appropriate and inappropriate terminology are<br />

included in your seminar folder.<br />

Such a review is an ongoing process as a matter <strong>of</strong> routine. A reminder will go <strong>to</strong> all staff reminding staff <strong>to</strong><br />

consider <strong>the</strong> wording <strong>of</strong> text as well as any pictures used in publications.<br />

Interpreters, Assistive Devices, Adaptive Equipment Background<br />

Public entities are required <strong>to</strong> secure <strong>the</strong> services <strong>of</strong> a qualified interpreter when conducting business with a<br />

recipient <strong>of</strong> state services who is deaf. Public speeches should be given with <strong>the</strong> assistance <strong>of</strong> a sign language<br />

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