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MASTER_40_Salesware_Installation_Guide

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is perfectly fine.<br />

• Use:<br />

[Server]<br />

DirectNet=127.0.0.1:3200<br />

• You need to close the batch from within Sales (like CreditCheq, but not like ProtoBase, which<br />

uses PBAdmin).<br />

• Batches must be settled daily from each salespoint – otherwise, you can’t settle them later.<br />

Installing Ingenico Charge Cards<br />

The basic process for installing Ingenico Charge Cards is similar to installing ProtoBase, in terms of<br />

the basic configuration steps that are performed in <strong>Salesware</strong>. See Configuring ProtoBase for<br />

<strong>Salesware</strong> and modify as appropriate. In addition, the following sections call out the Ingenico-specific<br />

information of which you should be aware.<br />

General notes<br />

• You have to install PCEftpos software ( two pieces - EFTServer and EFTClient) on each<br />

salespoint (card present transactions)<br />

• EFTPOS works on a dedicated modem, shared modem or argent line (DSL line with constant<br />

connection)<br />

• PinPads are programmed from the bank and must connect without error to EFT software before<br />

testing in Siriusware. A PinPad, when plugged in, indicates on-creen whether it is<br />

communicating with the client (via a comm port). Also, PinPad operation can be tested in<br />

EFTclient by going to the EFT client control panel and hitting the Logon button. If Logon is<br />

successful, then the PinPad can connect to the bank and get authorizations. This should be<br />

verified first before trying a transaction is Sales.<br />

• EFTClient holds merchant and terminal ID information.<br />

• PinPad is programmed with merchant and terminal ID at the bank – be certain its settings<br />

match the settings in the EFTClient.<br />

• Run client diagnostics to troubleshoot setup of the EFTPos system.<br />

• You have to purchase and install OCV server software for E-Commerce on the “OSC Server”<br />

(card-not-present transactions).<br />

• All debit cards can now be processed via EFTPOS − PC-EFTPOS now only parses out track 1<br />

information (e.g., cardholder name) if the track 1 is encoded properly.<br />

How Ingenico works with <strong>Salesware</strong><br />

110

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