Demonstrator Manual - Stampin' Up!

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Providing Information In order to succeed, you’ll need to know what is going on. Being informed will play a vital role as you work toward achieving your goals. To keep you abreast of everything you need to know, Stampin’ Up! produces publications that serve as a great medium for disseminating information. One of these publications, Stampin’ Success, is a monthly magazine where you’ll find informative and entertaining articles on a wide range of topics, like: ■ Stamping ideas ■ Training articles ■ Business-building tips ■ Special incentives ■ Important announcements ■ Sales and promotions ■ Demonstrator recognition www.stampinup.com You’ll find that the Stampin’ Up! Web Site is an indispensable resource. The web site has the same information as our publications plus great tools, like: ■ Order Entry Express (OEX)—the most effective method for placing orders ■ Web site announcements—company news updated frequently ■ Supplemental materials—information on how to improve your sales, advertise effectively, and other topics important to building a successful business ■ Training materials—from forms to workshop tips, and much more Recognition Here at Stampin’ Up!, we understand that our success is a direct result of your hard work and dedication. That’s why we want to recognize all that you do. Whether it’s on stage at a Stampin’ Up! event, in a publication, or by awarding any number of different prizes and rewards, we will always recognize the important role that you play in Stampin’ Up!’s success. Incentives As if the great fun of stamping and the fabulous opportunity to build long-lasting relationships weren’t enough, Stampin’ Up! also offers incredible incentives to reward your efforts. From memorable trips to special merchandise to many other great gifts and awards, you’ll definitely want to put in the effort to win these incentives. Demonstrator Support If you have questions that are not answered in this manual or on the Demonstrator Web Site, contact your upline. She is your best source of training and information. If she does not have the answer, contact Demonstrator Support. Stampin’ Up!’s knowledgeable support staff will be happy to help you. Contacting Stampin’ Up! Check Stampin’ Up!’s Web Site for current contact information. You can also e-mail Demonstrator Support at ds@stampinup.com, or call 1 800 STAMPUP. Stampin’ Up! Events Stampin’ Up! events provide demonstrators the opportunity to not only meet other demonstrators, but also company representatives. Attendees also have the chance to see hundreds of samples and displays; learn about new products, programs, and techniques; and attend informative classes on stamping and business building. © 2011 STAMPIN’ UP! 1.4
2CHAPTER TWO Stampin’ Up! Business Basics Building your Stampin’ Up! business is much like creating a stamping keepsake. It may appear simple to do, but there are many little things that contribute to it coming out just right. With the right tools and knowledge, however, both—stamping beautifully and building a successful business—can happen with ease. In this chapter, we’ll discuss the details that go into creating a successful Stampin’ Up! business. From day-today practices to effective business principles, we’ll discuss what you need to know to get started. You’ll notice that throughout this chapter, references to the Policies and Procedures chapter pop up here and there. All the activities discussed in this chapter go hand-in-hand with the rules and regulations delineated in the Policies and Procedures chapter. As a demonstrator, it is your responsibility to familiarize yourself with all the Stampin’ Up! policies, programs, and procedures. Make sure that you understand your relationship with Stampin’ Up!, as explained in the Independent Demonstrator Relationship Policy. Get Started Starting your Stampin’ Up! business is simple. Take the first step today by establishing your personal business goals. Ask yourself what you want to obtain from your demonstratorship and what you are willing to put into it. Get Organized In any endeavor, it helps to be organized. Starting your Stampin’ Up! business on the right foot is no exception. To begin, you will need a simple filing system and a convenient place to stamp, assemble hostess and workshop packets, and make telephone calls. It’s helpful to have a separate file for each Stampin’ Up! business form so you can see when you’re running low as well as easily access what you need when preparing for workshops. You’ll also want to keep a simple record of your Stampin’ Up! income. Save receipts for business supplies and expenses and keep track of your business-related mileage. Business expense and mileage forms can be downloaded from the Printing Place on the Demonstrator Web Site (My Business>My Business Resources>Printing Place). These items may be tax-deductible. For more information about taxes, consult an accountant or tax adviser. Remember to keep a place in your filing system for copies of your workshop orders. When you place orders through Order Entry Express (OEX), your customer contact information is stored in the Customer Manager section of the Demonstrator Web Site (My Business>Customer Manager). You can use Customer Manager to update customer addresses and phone numbers, add new customers, and even transfer customers to other demonstrators in your downline. Questions? If at any time you have any questions, remember, your upline and Stampin’ Up! are there to help. Feel free to contact Demonstrator Support. Our knowledgeable staff is ready to answer your questions. © 2011 STAMPIN’ UP! 2.1
Page 1 and 2: Demonstrator Manual US EDITION Effe
Page 3 and 4: Dear New Demonstrator: What an exci
Page 5 and 6: CHAPTER 5 Incentives and Rewards 5.
Page 7 and 8: 1CHAPTER ONE Meet Stampin’ Up! We
Page 9: Our Core Product Stampin’ Up! pro
Page 13 and 14: Provide Excellent Customer Service
Page 15 and 16: 3CHAPTER THREE Placing Orders Stamp
Page 17 and 18: DEMONSTRATOR ORDER FORM Place your
Page 19 and 20: Paying for Your Orders Once you hav
Page 21 and 22: Example 3 Carly Crafter is submitti
Page 23 and 24: eturned for inspection. WRONG, MISS
Page 25 and 26: These titles build on each other an
Page 27 and 28: Next Active Upline Throughout vario
Page 29 and 30: Deferred Income Any income that you
Page 31 and 32: If you meet the requirements, the s
Page 33 and 34: 5CHAPTER FIVE Incentives & Awards O
Page 35 and 36: Sales Portion There are two three-m
Page 37 and 38: also reward demonstrators who achie
Page 39 and 40: Five-, Ten-, Fifteen-, and Twenty-Y
Page 41 and 42: Mailing Selector Our innovative mai
Page 43 and 44: Independent Demonstrator Relationsh
Page 45 and 46: Proprietary Nature of Downline List
Page 47 and 48: entity and cannot be broken up into
Page 49 and 50: If, at the end of the pending month
Page 51 and 52: REJOINING WAITING PERIODS If a demo
Page 53 and 54: If a customer wishes to cancel afte
Page 55 and 56: Credit Card/Debit Card Policy Stamp
Page 57 and 58: Direct Debit Payment Option Direct
Page 59 and 60: y any means, graphic, electronic, o
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may wish to produce using the Stamp
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■ There are substantial financial
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■ ■ Demonstrators may not sell
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phone directory. All active demonst
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DSA’s Code of Ethics (explanatory
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Code. The Code Administrator shall
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2. Required Publication a. All memb
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company in an effort to resolve the
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