Demonstrator Manual - Stampin' Up!

Temporary Commercial Events
Temporary public events are those events organized in whole
or in part to provide opportunities to show products and
take orders from the public such as fairs, trade shows, or
conventions. Stampin’ Up! reserves the right to participate in
such public events. If Stampin’ Up! chooses to participate in
the event, demonstrator participation will be evaluated on a
case-by-case basis.
Demonstrators may not advertise for a public event in which
they do not plan to participate.
If you participate in such a public event, we want you to
represent Stampin’ Up! in a professional manner. You must
use a black tablecloth and a Stampin’ Up! logo banner for
your display.
If you would like advice on how to improve your display,
please submit a photo of it to Demonstrator Support. Plan
on about five business days to receive a response. Allow
additional mailing time if you do not include an e-mail
address or fax number.
Teaching Events
Demonstrators may find opportunities to teach stamping in
their communities either for free or for a fee. They may, if
permitted by the store management, hand out Stampin’ Up!
business cards.
If the classes are held in a nonretail or noncompetitive
retail location, demonstrator must know and follow the
rules established by the host location. In such locations,
demonstrators may use current-catalog Stampin’ Up! products
in their presentations and may engage in promotion and sales
activities as permitted by the host.
Continual Discounting Policy
Stampin’ Up! strongly discourages a demonstrator’s practice of
continual or permanent discounting of Stampin’ Up! products.
As independent contractors, demonstrators can determine
the prices of the products they offer. However, permanently
discounting Stampin’ Up! products, including the Starter Kit,
can seriously affect the businesses of other demonstrators. In
addition, these continual discounts can reduce the value of
Stampin’ Up! products in the eyes of Stampin’ Up! customers.
Demonstrators who choose to offer continual discounts will
not be eligible to receive any award, bonus, recognition, or
other incentive, including but not limited to the Demonstrator
of the Year and Rising Star award, the incentive trip, any
bonus pool, or other awards. Demonstrators who earn these
awards may be asked to acknowledge that they do not engage
in continual discounting practices and that they do not
discount the Starter Kit except at times of official Stampin’
Up! Starter Kit promotions. Any demonstrator who the
Compliance Department finds to have violated this rule will
not be eligible for any Stampin’ Up! award for a minimum
of the remainder of the current Stampin’ Up! year (though
she will continue to receive all commissions and overrides she
earns through her sales).
Cash-and-Carry Sales Policy
Cash-and-carry sales are defined as those circumstances where
customers purchase an item and take it with them without
using the established Stampin’ Up! order fulfillment process.
The Stampin’ Up! Independent Demonstrator Agreement
strictly prohibits demonstrators from engaging in cash-andcarry
sales.
Kits and the Cash-and-Carry Sales Policy
If you are creating project kits—whether they be card kits
or any other project kit, be careful to avoid purchasing more
merchandise than you need for your kits and causing a
stockpile of merchandise.
In addition, make sure you follow these guidelines as you build
your kits:
■ Kit contents must be consumable; you cannot include
stamp sets, full-size ink pads, or any product that, if not
sold, could be returned to Stampin’ Up!
■ Kit contents cannot contain Stampin’ Up! product in its
original packaging.
■ Kit contents, such as card stock or paper, cannot include
any pre-stamped Stampin’ Up! images.
Keep in mind that once you purchase Stampin’ Up! products
and create your own packaged kit with those products, you’ve
created your own product in a sense, and the products are no
longer Stampin’ Up! product. As a result, you cannot return
those items to Stampin’ Up! for a refund or exchange under
any circumstances.
Stampin’ Up!’s prohibition of cash-and-carry sales is based in
part on the need to stockpile merchandise. Such a practice is
discouraged for the following reasons:
© 2011 STAMPIN’ UP! 6.21