Demonstrator Manual - Stampin' Up!

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6CHAPTER SIX Policies & Procedures Stampin’ Up! makes constant and consistent efforts to support you as you work to build a business that reflects your personal goals. In order to make these efforts as effective as possible—and to keep pace with the company’s growth as well as answer demonstrator’s requests—Stampin’ Up! has established a set of uniform policies and procedures to help govern and direct activities. Also, it is important that Stampin’ Up! preserve and promote a sound corporate foundation that protects the reputation of the company, its products, and its marketing methods, all of which contribute to a high-quality, long-lasting opportunity for the independent demonstrator. This chapter describes the policies and procedures that everyone must understand and adhere to in order to contribute to a fundamentally sound, efficient, consistent, and healthy relationship between the company and your independent demonstratorship. You must adhere to company policies in earning income and awards. Manipulation of Stampin’ Up! procedures and/or the violation of stated policy to achieve a gain in personal earnings, volume rebates, override commissions, incentives, awards, recruits, or promotions that you would not otherwise receive is prohibited, may result in the loss of earnings and awards, and may potentially lead to the termination of your demonstratorship. This chapter cannot cover every situation that may arise. If you have any questions about a policy or program, please contact Demonstrator Support. Stampin’ Up! reserves the right to make determinations on a case-by-case basis as necessary. The following information constitutes Stampin’ Up!’s policies and procedures and is considered fully incorporated into the terms and conditions of the Stampin’ Up! Independent Demonstrator Agreement as well as the Demonstrator Manual as amended from time to time. The terms of the policies described herein— as well as information provided throughout the Demonstrator Manual and any updates as may be provided by Stampin’ Up! from time to time whether posted on the Demonstrator Web Site or in official Stampin’ Up! publications—shall govern in the event of a conflict among documents. Failure to abide strictly with the terms and rules may result in suspension or termination of your Stampin’ Up! demonstratorship. © 2011 STAMPIN’ UP! 6.1
Independent Demonstrator Relationship Policy Stampin’ Up! demonstrators are independent contractors. As such, they are self-employed and do not receive benefits normally associated with being an employee of a company. Demonstrators will not be treated as employees for federal or state tax purposes. Independent demonstrators are responsible for the following: ■ ■ ■ ■ ■ Obtaining a business license (including any state or local tax licences, as applicable) Paying taxes (including self-employment tax) Paying all business expenses Covering any other self-employment expenses Arranging for life and medical insurance, if desired. Licenses Policy Some jurisdictions require direct sellers to obtain a business or occupational license in order to conduct home demonstrations or sell products at open houses. Contact your local municipality or regulatory agencies to make sure you comply with business license regulations. Supporting Demonstrators Policy Only one person will be recognized as the Stampin’ Up! demonstrator in any demonstratorship. However, the demonstrator’s legal spouse or domestic partner may be designated as a “supporting demonstrator” and may participate by assisting the demonstrator in most aspects of running the business, including sales, product ordering, attending company-sponsored events, and other related demonstrator activities. Supporting demonstrators must adhere to Stampin’ Up!’s policies and procedures as outlined in the Independent Demonstrator Agreement, the Demonstrator Manual, and other official Stampin’ Up! publications. To designate a spouse as a supporting demonstrator, you must submit an Independent Demonstrator Agreement that bears the signature of both the demonstrator and the supporting demonstrator on the appropriate signature lines. In some cases, you may also be required to provide a copy of a valid marriage license. Domestic partnership certificates (or the equivalent thereof) will only be considered the same as a marriage certificate if the law of the state in which the demonstrator and supporting demonstrator reside has determined that such certificates hold the same standing as certificates of marriage. Accordingly, the term “spouse” is interchangeable with the term “domestic partner” as reasonably applicable throughout these policies. Compensation, Recognition, Awards, and Incentives Only the demonstrator is eligible for compensation or recognition in conjunction with Stampin’ Up!’s awards, recognition, and incentive programs (including the annual awards, incentive trip qualification, promotion awards, and any other recognition as determined by Stampin’ Up! from time to time). A spouse may participate in Stampin’ Up! only as a supporting demonstrator and may not have a personal demonstratorship or be included in the downline of the demonstratorship for which he or she is a supporting demonstrator or any other demonstratorship. The supporting demonstrator has no personal rights in the demonstratorship. Therefore, if the demonstratorship is terminated, the supporting demonstrator’s rights automatically expire as well. Event Attendance Supporting demonstrators are invited to attend Stampin’ Up! sponsored events. They must pay the full registration fee and will receive all the gifts and privileges of the demonstrator at these events. Please note that the supporting demonstrator may only attend incentive events, such as convention socials, if expressly invited by the company. However, supporting demonstrators are welcome to attend Stampin’ Up! sponsored events without the attendance of the primary demonstrator. Changing Status If you’d like to change places with your supporting demonstrator, submit a new Independent Demonstrator Agreement with both your and your supporting demonstrator’s signatures on the appropriate signature lines before December 15. The change will go into effect on January 1 of the next calendar year. Stampin’ Up! reserves the right to disallow the change at its discretion. All awards, incentives, achievements, etc., will be awarded to the person whose name is listed as the demonstrator at any given cutoff period for such recognition. Income will be reported under the social security number of the primary demonstrator as listed during that tax year. A supporting demonstrator shares the status of the demonstrator even when it changes, whether active, pending or dropped. If the demonstrator resigns and subsequently wishes to rejoin, certain © 2011 STAMPIN’ UP! 6.2
Page 1 and 2: Demonstrator Manual US EDITION Effe
Page 3 and 4: Dear New Demonstrator: What an exci
Page 5 and 6: CHAPTER 5 Incentives and Rewards 5.
Page 7 and 8: 1CHAPTER ONE Meet Stampin’ Up! We
Page 9 and 10: Our Core Product Stampin’ Up! pro
Page 11 and 12: 2CHAPTER TWO Stampin’ Up! Busines
Page 13 and 14: Provide Excellent Customer Service
Page 15 and 16: 3CHAPTER THREE Placing Orders Stamp
Page 17 and 18: DEMONSTRATOR ORDER FORM Place your
Page 19 and 20: Paying for Your Orders Once you hav
Page 21 and 22: Example 3 Carly Crafter is submitti
Page 23 and 24: eturned for inspection. WRONG, MISS
Page 25 and 26: These titles build on each other an
Page 27 and 28: Next Active Upline Throughout vario
Page 29 and 30: Deferred Income Any income that you
Page 31 and 32: If you meet the requirements, the s
Page 33 and 34: 5CHAPTER FIVE Incentives & Awards O
Page 35 and 36: Sales Portion There are two three-m
Page 37 and 38: also reward demonstrators who achie
Page 39 and 40: Five-, Ten-, Fifteen-, and Twenty-Y
Page 41: Mailing Selector Our innovative mai
Page 45 and 46: Proprietary Nature of Downline List
Page 47 and 48: entity and cannot be broken up into
Page 49 and 50: If, at the end of the pending month
Page 51 and 52: REJOINING WAITING PERIODS If a demo
Page 53 and 54: If a customer wishes to cancel afte
Page 55 and 56: Credit Card/Debit Card Policy Stamp
Page 57 and 58: Direct Debit Payment Option Direct
Page 59 and 60: y any means, graphic, electronic, o
Page 61 and 62: may wish to produce using the Stamp
Page 63 and 64: ■ There are substantial financial
Page 65 and 66: ■ ■ Demonstrators may not sell
Page 67 and 68: phone directory. All active demonst
Page 69 and 70: DSA’s Code of Ethics (explanatory
Page 71 and 72: Code. The Code Administrator shall
Page 73 and 74: 2. Required Publication a. All memb
Page 75 and 76: company in an effort to resolve the

Demonstrator Manual - Stampin' Up!

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