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An Introduction to Critical Thinking and Creativity - always yours

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192 COGNITIVE BIASES<br />

- Avoid framing biases by adopting different perspectives. Formulate a<br />

question or problem in different ways. Think about how other people<br />

would response.<br />

- Actively consider contrary evidence <strong>and</strong> unpopular alternatives. Think<br />

about both pros <strong>and</strong> cons. Talk <strong>to</strong> people who disagree with you.<br />

- Be systematic. Use reliable methods <strong>and</strong> data where possible, such as<br />

using information about statistics <strong>and</strong> probability or adopting a reliable<br />

framework for thinking about a problem.<br />

- Plan ahead <strong>and</strong> allow enough time <strong>to</strong> underst<strong>and</strong> a problem. Avoid<br />

hasty decisions.<br />

• Use feedback <strong>and</strong> experience: Record the reasons for your decisions so you<br />

can underst<strong>and</strong> why you succeed or fail later on, <strong>and</strong> use the information <strong>to</strong><br />

improve <strong>yours</strong>elf. Learn from role models.<br />

• If you can't beat them, join them: We can turn cognitive biases <strong>to</strong> our advantage<br />

by exploiting weaknesses in others. Many cognitive biases have<br />

obvious implications for marketing, management, social policy, <strong>and</strong> many<br />

other areas. 2<br />

Cognitive biases <strong>and</strong> gender discrimination<br />

Although equality between men <strong>and</strong> women is now widely accepted,<br />

gender stereotypes <strong>and</strong> biases can still have a huge impact. The result is<br />

that especially for high-status jobs, women are less likely <strong>to</strong> be hired <strong>and</strong><br />

have a lower salary, fewer promotions, <strong>and</strong> less authority. In academia,<br />

for example, more women get papers accepted by journals when the<br />

reviewers do not know the identity of the author. Similarly, whether a<br />

CV has a male or female name makes a big difference <strong>to</strong> the evaluation<br />

of the CV, even if everything else in the CV is identical. In fact, when<br />

people make hiring decisions, gender discrimination actually increases<br />

when they are asked whether they are making an objective hiring decision<br />

(Uhlmann <strong>and</strong> Cohen, 2007). This suggests that even when people<br />

honestly claim they support gender equality, their behavior <strong>and</strong> decisions<br />

can still be affected by powerful unconscious biases.<br />

2 See for example Thaler <strong>and</strong> Sunstein (2008). The book offers lots of suggestions about how cognitive<br />

biases can be a positive force.

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