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89 Appendix C Design and Implementation of a Web-Based Lead Management System Using Oracle and ColdFusion Technologies James Darschewski Regis University MSCIT Professional Project Draft 1 – March 12, 2006 Agenda Project Introduction Web & Database Technologies Web Methodologies and Design Considerations Project History Lessons Learned Next Evolution of the Project Conclusion Questions and Answers
90 Project Introduction In business a key to being successful is being able to identify who your customers are and evaluating their needs ARC manages over 67,000 home sites in more than 300 properties ARC’s Need For A Lead Management System Fill the void between sales staff and the customer as well as the sales staff and ARC’s upper management Highly mobile and distributed sales staff Operations in 29 states Need to be able to assign leads Need for a central repository to store customer information Increase customer retention
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Regis University School for Profess
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Regis University School for Profess
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An Abstract of a Project/Practicum
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Table of Contents Chapter 1 - Intro
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List of Figures Figure 1 - Web Appl
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1 Chapter 1 - Introduction Statemen
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3 ARC needed this repository for al
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5 Summary: Affordable Residential C
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7 Chapter 2 - Review of Literature
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9 management capabilities (Chen and
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11 administration (Beynon-Davies, 2
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13 successful which relate to the s
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15 Developer’s Guide”, n.d.). D
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17 subsystems that were previously
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19 incorporated into a collection o
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21 with Web-based applications in m
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23 making sure their servers, espec
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25 Research methods to be used: The
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27 concerning the security of their
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29 Chapter 3 - Methodology Life Cyc
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31 was the custom built application
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33 Lead Assignment: The procedure A
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35 Review of deliverables: The deli
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37 When the project began ColdFusio
Page 52 and 53: 39 MX licenses, as well as the othe
Page 54 and 55: 41 Figure 7 - Required Lead Informa
Page 56 and 57: 43 ColdFusion for their internal in
Page 58 and 59: 45 All of the tables were created w
Page 60 and 61: 47 After numerous revisions the own
Page 62 and 63: 49 If a user forgets their password
Page 64 and 65: 51 Figure 18 - Create Profile Page
Page 66 and 67: 53 want to delete. When the profile
Page 68 and 69: 55 Figure 25 - Show Leads Page (Dar
Page 70 and 71: 57 Figure 28 - Lead Documents Page
Page 72 and 73: 59 When the user closes a lead they
Page 74 and 75: 61 Since certain users are allowed
Page 76 and 77: 63 FORGOT_PWD table. In addition, n
Page 78 and 79: 65 in a module or changes to a modu
Page 80 and 81: 67 stored procedure would parse the
Page 82 and 83: 69 Using the Internet site of ARC a
Page 84 and 85: 71 hesitant to use the application
Page 86 and 87: 73 management. There was not any da
Page 88 and 89: 75 Summary of results: This project
Page 90 and 91: 77 Chapter 5 - Lessons Learned and
Page 92 and 93: 79 What would have been done differ
Page 94 and 95: 81 logic that is currently in the f
Page 96 and 97: 83 Although the project met initial
Page 98 and 99: 85 Liao, Shu-Hsien (2005). Expert s
Page 100 and 101: Appendix A 87
Page 104 and 105: 91 The Internet as a Portal Can be
Page 106 and 107: 93 Components of a Database backed
Page 108 and 109: 95 Web Methodologies Web applicati
Page 110 and 111: 97 Project History Application Req
Page 112 and 113: 99 ARC’s Design Idea Final Design
Page 114 and 115: 101 Application Features Automatic
Page 116 and 117: 103 Next Evolution of the Project
Page 118 and 119: 105 Annotated Bibliography .NET Fra
Page 120 and 121: 107 design; and specific logical de
Page 122 and 123: 109 This website defines a relation
Page 124 and 125: 111 Standing, Craig (2002). Methodo
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