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table form, as well as the hierarchy of assigning leads. This issue was resolved by
creating a table with multiple columns; the ID column would contain a unique ID, the
NAME column would hold the logical name of the job role, while the remaining columns
would hold the job role ID’s which the named job role can create (CCx columns)
accounts for, i.e. a Sales and Leasing Agent can only create accounts in the system for
Sales and Leasing Agents and Community Managers, this is depicted in Figure 9.
Figure 9 - Job roles and job role creation hierarchy (Darschewski, 2006)
The method used for the hierarchy of assigning leads is similar to the one used in
the JOB_ROLE_RIGHTS table; this is depicted in table form in Figure 10. The JRRID
column is a foreign key to the JOB_ROLE_RIGHTS table’s ID column. The ALx
(where x is a number from 1 to 10) columns refer to the job roles that the JRRID column
can assign sales leads to.
Figure 10 - Assignment of leads hierarchy represented in table form (Darschewski, 2006)