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was the custom built application that the sales staff of ARC were able to use to
track their customers.
Specific procedures:
Application Development:
There were numerous specific procedures that were used in developing this
application. The procedure for application development at ARC is probably similar to
that of other companies. A project is first presented to the Vice President (VP) of
Information Technology (IT) who then will assign that project to a member of their staff;
typically the project will not have a requirements document with it. The person who is
assigned to the project will then meet with the owner of the project at ARC to make sure
they understand it, and to gather the requirements. After the project is developed it is
moved to a test environment where user testing is performed. Users will report any bugs
that were found back to the person who was developing the application so they can fix
the bugs in the development environment and once fixed move those fixes to the test
environment. When all testing is completed the application is moved to the production
environment.
In order to move an application to the production environment at ARC a Move to
Production form will be filled out by the developer. This document will be comprised of
the exact steps to put the application into production. In the Move to Production form,
the developer is required to indicate any changes that will need to be made to the
ColdFusion environment, including data sources, directory mappings, and any Java
classes that might be used in the application. This document will also contain the