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21<br />
with Web-based applications in mind and could have been used in the development of<br />
this project, however, these methodologies are not as well known as standard<br />
development methodologies and therefore may not be as proven.<br />
Web Site Design:<br />
Chen & Yen (2004) believe that imperative to the success of a Web site, and to<br />
deliver the best user experience, are proper design and several essential features. Of<br />
critical importance to a Web site is how users will navigate through the multitude of<br />
pages linked on that site. Yu, Roh & Han (2001) performed a study on three different<br />
types of menu systems as seen in Figure 5.<br />
Figure 5 - Three Menu Styles Studied; simple selection menu (Left), global and local navigation aid<br />
menu (Middle), and pull-down menu (Right) (Yu et al., 2001).<br />
. The results of the study showed that the pull-down menu design was more<br />
beneficial for users than the other two style while performing search related tasks. Yu et<br />
al. (2001) attribute this to the fact that the users are able to navigate to lower levels of the<br />
site without first navigating to pages that contain the links to the pages below them.<br />
While performing browsing tasks the results showed that users preferred the global and<br />
local navigation style (Yu et al., 2001).