2009 Annual Report.pdf - Town of Milton
2009 Annual Report.pdf - Town of Milton
2009 Annual Report.pdf - Town of Milton
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REPORT OF THE COUNCIL ON AGING<br />
To The Honorable Board <strong>of</strong> Selectmen June 30th, <strong>2009</strong><br />
The <strong>Milton</strong> Council on Aging is pleased to submit its <strong>Annual</strong> <strong>Report</strong> for the<br />
year ending June 30th, <strong>2009</strong>. Again this year, more residents are becoming familiar<br />
with the Council on Aging and participating in the varied programs and<br />
services that are <strong>of</strong>fered to our senior residents. This is due in some respect to<br />
the many baby-boomers who are now reaching retirement and are seeking out<br />
classes and activities to help them age productively. Many residents are also<br />
using our new and improved Council on Aging website. This is where they can<br />
find daily updates, our monthly calendar <strong>of</strong> events and information about the<br />
many services <strong>of</strong>fered here at the Council on Aging. We also write a weekly<br />
article for the <strong>Milton</strong> Times that highlights our various programs and activities.<br />
We also provide a monthly newsletter that is available free <strong>of</strong> charge at many<br />
locations throughout town. Each year, the Council on Aging faces budgetary<br />
issues and it is a fact that without the financial support <strong>of</strong> the Friends <strong>of</strong> the<br />
Council on Aging, we would not be able to continue to fund our programs and<br />
services at their current levels. This past year the Friends <strong>of</strong> the COA hosted<br />
many fundraisers including; 13th <strong>Annual</strong> Golf Tournament, Shoppalozza, Skinner<br />
Appraisal Day and various day trips. All funds raised by the Friends <strong>of</strong> the<br />
Council on Aging are used to help us run our programs. We would also like to<br />
acknowledge and thank the Copeland Family Foundation for their generous donation<br />
to help fund our van transportation program. Our entire town is blessed<br />
to have such caring friends. The work we do here at the Council on Aging<br />
would not be possible without the support and dedication <strong>of</strong> the Council on<br />
Aging Board Members and our many volunteers. We are very grateful for all<br />
they do to help the staff and the seniors <strong>of</strong> our community. The mission <strong>of</strong> the<br />
Council on Aging remains the same and we do all in our power to enhance the<br />
quality <strong>of</strong> life for all seniors in <strong>Milton</strong>. We <strong>of</strong>fer a supportive environment that<br />
validates the changing needs and interests <strong>of</strong> individuals and enhances growth,<br />
dignity and connection with each other and the greater community.<br />
The following is a brief overview <strong>of</strong> FY’<strong>2009</strong><br />
INFORMATION & REFERRALS Units <strong>of</strong> Service…….19,500<br />
Trained staff and volunteers answer an average <strong>of</strong> 75 phone calls on any<br />
given day. The callers request information or assistance on a wide range <strong>of</strong><br />
elder issues and concerns. Many <strong>of</strong> the phone calls we receive each day are for<br />
van transportation. Other calls relate to housing, health insurance, legal concerns,<br />
trips and caregiving. Calls are received from elders and non-elders and<br />
all calls are documented daily. Callers are treated with courtesy and respect<br />
and if a caller is required to leave a voice mail, all calls are returned in a timely<br />
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