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36<br />

PART 2<br />

>The Challenge Workshop<br />

Introduction<br />

Ten years ago, use of the term<br />

‘<strong>in</strong>clusive’ <strong>in</strong> relation to design<br />

would result <strong>in</strong> a question<strong>in</strong>g<br />

or puzzled expression among<br />

designers and manufacturers.<br />

The relentless age<strong>in</strong>g of populations<br />

worldwide, and a correspond<strong>in</strong>g<br />

shr<strong>in</strong>k<strong>in</strong>g of their<br />

traditional 18-35 market, has<br />

seen both wak<strong>in</strong>g up f<strong>in</strong>ally to<br />

the size of this new, previously<br />

overlooked one.<br />

Accord<strong>in</strong>g to the Office for<br />

National Statistics (ONS), out<br />

of a total population of 59.8<br />

million people <strong>in</strong> the UK <strong>in</strong><br />

2003, 20 million were aged<br />

50 and over, a number that is<br />

projected to <strong>in</strong>crease by a further<br />

36% to 27.2 million by the<br />

year 2031. The F<strong>in</strong>ancial Services<br />

Authority has calculated that<br />

this population group owns 85%<br />

of the nation’s wealth (exclud<strong>in</strong>g<br />

hous<strong>in</strong>g and pensions) and<br />

spends £175bn a year or 45%<br />

of all household expenditure.<br />

All <strong>in</strong> all, it adds up to a bus<strong>in</strong>ess<br />

opportunity not to be missed.<br />

Beh<strong>in</strong>d the numbers someth<strong>in</strong>g<br />

<strong>in</strong>terest<strong>in</strong>g is go<strong>in</strong>g on <strong>in</strong> design<br />

terms – for this ‘new old’ segment<br />

of the population does not<br />

conform to the myopic stereotypes<br />

<strong>in</strong> traditional market<strong>in</strong>g campaigns<br />

of older people. There is a great<br />

deal of generational blurr<strong>in</strong>g tak<strong>in</strong>g<br />

place <strong>in</strong> which physical age is no<br />

longer the sole <strong>in</strong>dicator of where<br />

consumers sit <strong>in</strong> terms of taste or<br />

lifestyle and this is reflected <strong>in</strong> that<br />

most age-conscious of sectors,<br />

fashion and retail.<br />

Sharon Stone at 47 is the<br />

new face of Christian Dior; model<br />

agencies report a 30-40% <strong>in</strong>crease<br />

<strong>in</strong> demand for older models, while<br />

the ‘Twiggy factor’ has been cited<br />

as a major reason for the return to<br />

economic health of Marks and<br />

Spencer after the 56-year-old<br />

model was featured <strong>in</strong> a campaign<br />

for their new womenswear collection<br />

aimed at women of all ages.

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