Installation and User Guide - Algo Communication Products

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AuxBox Hardware Information AuxBox Hardware Warranty and Repair Each Algo AuxBox hardware module is warranted to be free of defects in material and workmanship for a period of 18 months from the date of manufacture. A label on the bottom of the AuxBox unit identifies the manufacturing code in the year and week format (0920YYXXXX for the twentieth week of 2009). If you need to return the product for repair, please contact Algo Communication Products Ltd for a Return Merchandise Authorization (RMA) number and instructions prior to shipment. All products returned for repair should be shipped freight prepaid with the RMA# clearly visible on the package. Products will be returned freight collect for out-of-warranty repairs or returned prepaid for warranty repairs in Canada or the USA. In North America, ship product for repair with RMA# to: Algo Communication Products Ltd. Repair Centre 4500 Beedie Street Burnaby, BC Canada, V5J 5L2 Outside of North America, please contact Algo for the name of the nearest repair centre. Client Call Recorder Installation and User Guide 51
Technical Support Technical Support Support and Software Updates Support Contacts and Resources Client Call Recorder support is available from the supplier that you purchased the product from, or by contacting Algo directly: Support Hours: 7am to 4pm PT support@algosolutions.com Toll-free: 1-877-884-2546 (Canada and USA only) Tel: (604) 454-3792 Fax: (604) 437-5726 You can also access resources on the Algo website (www.algosolutions.com/supportcenter) where you will find a Knowledge Base section, Application Notes, the latest version of this guide, software updates, and other information. If you experience any trouble installing or using Client Call Recorder, we are certainly interested in hearing about it and hope that you will let us know. Product Registration Visit the Algo Website By registering your product on the Algo website, you provide us a way to expedite warranty service and contact you regarding any critical software updates or support notices affecting your product. All information is considered strictly confidential and is not sold or used for any other purpose. www.algosolutions.com/ccr-register www.algosolutions.com 52
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Installation and User Guide for Cli
Page 3 and 4: Table of Contents 4105 Analog AuxBo
Page 5 and 6: About Client Call Recorder Software
Page 7 and 8: Quick Start Record and Playback Tes
Page 9 and 10: Save Modes Manual Save In Manual Sa
Page 11 and 12: Software Overview Software Overview
Page 13 and 14: Software Overview The Recording sys
Page 15 and 16: View Description • Each column is
Page 17 and 18: View Description Call Finder View S
Page 19 and 20: Description of Call Record Function
Page 21 and 22: Description of Call Record Function
Page 23 and 24: Configuring Client Call Recorder (O
Page 37 and 38: Import/Export Data Import/Export Da
Page 39 and 40: AuxBox Hardware Information AuxBox
Page 41 and 42: AuxBox Hardware Information Hardwar
Page 43 and 44: AuxBox Hardware Information Setting
Page 45 and 46: AuxBox Hardware Information 4102 Sp
Page 47 and 48: AuxBox Hardware Information Front P
Page 49 and 50: AuxBox Hardware Information 4105 Sp
Page 51 and 52: AuxBox Hardware Information Connect
Page 53: AuxBox Hardware Information 5006 Sp
Page 57 and 58: Optional AuxBox Enhancement Product
Page 59: Algo Communication Products Ltd. 45
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