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HP Data Protector A.06.11 Support for Vmware vstorage technical ...

HP Data Protector A.06.11 Support for Vmware vstorage technical ...

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See TBD http://www.hp.com/support/manuals <strong>for</strong> an up-to-date list of supported versions,<br />

plat<strong>for</strong>ms, and other in<strong>for</strong>mation.<br />

Checks and verifications<br />

If your configuration, backup, or restore failed:<br />

Examine system errors reported in the debug.log located in:<br />

VirtualCenter Server system: <strong>Data</strong>_<strong>Protector</strong>_home\log.<br />

Standalone ESX Server system: /opt/omni/log.<br />

Check if you can do a filesystem backup and restore on the problematic client. For in<strong>for</strong>mation,<br />

see the online Help.<br />

Problems<br />

Problem<br />

Backup sessions start to fail after you have added or updated a <strong>Data</strong> <strong>Protector</strong><br />

component on a vCenter Server system or ESX(i) Server system<br />

Backup sessions start to fail after you have added or updated a <strong>Data</strong> <strong>Protector</strong> component on a<br />

vCenter Server system or ESX(i) Server system (that has been imported to the <strong>Data</strong> <strong>Protector</strong> cell as<br />

VMware ESX(i) or VMware vCenter). An error similar to the following is displayed:<br />

[Critical] From: VEPA_BAR@vmw37242.company.com "" Time: 10/28/2010<br />

1:14:05 PM Could not find the connection in<strong>for</strong>mation <strong>for</strong> host.<br />

Action<br />

Re-import the vCenter Server/ESX Server system to the <strong>Data</strong> <strong>Protector</strong> cell and restart the backup<br />

sessions.<br />

Problem<br />

It takes a long time <strong>for</strong> <strong>Data</strong> <strong>Protector</strong> to display the Source page<br />

When you create a backup specification, it takes a long time <strong>for</strong> <strong>Data</strong> <strong>Protector</strong> to display the<br />

Source page.<br />

Action<br />

When you specify the <strong>Data</strong>center option, select a specific datacenter and not All datacenters<br />

to reduce the query time.<br />

Problem<br />

It is not possible to change common virtual machine settings using the <strong>Data</strong><br />

<strong>Protector</strong> GUI<br />

When you try to change common settings <strong>for</strong> virtual machines that belong to the same datacenter<br />

(in the Source page of a backup specification, right-click a datacenter and click Configure<br />

Virtual Machines), the options are not available (they are grayed out).<br />

Action<br />

The common virtual machine settings can only be changed by editing the datacenter specific<br />

configuration file on the Cell Manager, which is located in:<br />

<strong>Data</strong>_<strong>Protector</strong>_home/Config/Server/Integ/Config/VEAgent/myvcenterhostnam<br />

e.com%%2FMy<strong>Data</strong>Center<br />

The common settings can be found in following block:<br />

common=({<br />

53

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