DECT Telephones Comfort Pro CM 500/510 (As of ... - Telekom
DECT Telephones Comfort Pro CM 500/510 (As of ... - Telekom
DECT Telephones Comfort Pro CM 500/510 (As of ... - Telekom
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Basic Functions Connections<br />
■ For external connections established by you it is relevant how system administrator has configured the<br />
route you are using for the connection. One thing the system administrator defines during configuration is<br />
whether a booking number is entered via the menu during a call. He/she can, however, also specify that<br />
booking numbers must be entered via code procedure. In that case the booking number must be entered<br />
before the call is initiated and the connection is established. It is entered after the routing code and before<br />
the actual destination call number.<br />
■ Calls made with booking numbers can be evaluated with the <strong>Comfort</strong> <strong>Pro</strong> A IVE Web application <strong>of</strong> the<br />
<strong>Comfort</strong> <strong>Pro</strong> communications system.<br />
Forwarding Calls<br />
Types <strong>of</strong> forwarding<br />
You can forward internal or external calls intended for yourself to another internal call number or – provided<br />
that you have the necessary user group authorisation – to another external call number. Calls can be<br />
forwarded either immediately, after a specified period <strong>of</strong> time or if the terminal is busy. You can configure<br />
more than one call forwarding mode at the same time (Immediately, After delay or Busy). You can,<br />
e.g. configure call forwarding Immediately for external calls to one call number, and call forwarding<br />
After delay for internal calls to a different call number. During configuration, the system administrator<br />
defines an interval in seconds for After delay call forwarding. You can replace this default with your own<br />
individual value when programming After delay call forwarding. If more than one forwarding mode has<br />
been activated, Immediately call forwarding is always given priority.<br />
Call forwarding to a voicebox<br />
If the integrated voice message <strong>of</strong> the <strong>Comfort</strong> <strong>Pro</strong> A IAB is installed on the communications system, you can<br />
also forward your calls to the call number <strong>of</strong> your voicebox.<br />
Selective Call Forwarding<br />
Furthermore, the system administrator can programme call forwarding where the call number <strong>of</strong> the caller is<br />
evaluated (“SCF: Selective Call Forwarding”). Potentially this could be the reason why specific calls do not<br />
reach you. Please contact your system administrator if you have questions regarding this function.<br />
Least Cost Routing<br />
Least Cost Routing (LCR) can be evaluated with call forwarding to external numbers – provided your system<br />
administrator has configured LCR and its application in the <strong>Comfort</strong> <strong>Pro</strong> correspondingly. <strong>As</strong>k your<br />
administrator for the configuration applicable to you.<br />
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