VNC User Guide - RealVNC

Chapter 6: Setting Up VNC Server
• Identifies any connected users. See Identifying connected users on page 86.
• Shows expiry dates for trials or support and upgrades contracts. See Showing expiry dates on page 87.
Note: The VNC Server dialog also has a More button providing access to the same features as the VNC
Server shortcut menu. More on this menu.
Confirming key information
The status bar confirms the license type and mode:
You can apply a license key at any time. See Licensing VNC Server on page 72 for more information.
For more information on modes, start with Running multiple instances of VNC Server on page 78.
Troubleshooting VNC Server
The colored status bar is green if VNC Server is configured correctly:
Note there may be messages to read:
A message indicates that, while VNC Server is configured correctly, some minor aspect could be improved.
The status bar turns amber if there are warnings:
A warning does not prevent users connecting, but indicates that some important aspect of VNC Server, such
as performance or security, could be improved.
The status bar turns red if there are errors:
An error must be fixed before users can connect.
To read messages, and resolve warnings and errors, click the Show button to open the VNC Server -
Information Center dialog, and follow the instructions. More on this dialog.
Getting users connected
The Get Started section identifies VNC Server running on the host computer over a private network. (For
equivalent information for Internet connections, see Connecting over the Internet on page 28.) You can
right-click to copy and paste information into an email or similar to help prospective users quickly get
connected.
84 VNC User Guide