Annual Report 2011 - T-Hrvatski Telekom

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Code of Conduct
T-HT’s Code of Conduct sets clear standards of
business conduct and is based on the highest ethical
principles. The Code includes policies governing
such issues as the giving and receiving of gifts and
the Group now undertakes an annual planning
exercise. This is based on an assessment of the risk
of (non) compliance, using a methodology that can
assist in the early detection of inappropriate business
conduct and allow an appropriate reaction.
Certificates
In 2007, T-HT joined the UN Global Compact
initiative, which supports the fundamental social
values within 10 principles of responsible business. In
2011, the T-HT Group reported, for the third time, on
the implementation of these principles.
In February 2011, T-HT joined the Croatian Business
Council for Sustainable Development (HR PSOR),
an organization that brings together representatives
of the Croatian economy who share knowledge
and innovative ideas to promote a balance
between commercial success, social welfare and
environmental protection.
Oekom Research added T-HT to its Prime category,
with respect to its standards of corporate responsibility
and sustainable development policies, in 2008.
activities at every point along the entire value chain.
Our business activities are guided at all times by
responsibility towards society, the environment, our
employees, our customers and our suppliers.
Responsibility towards society
The T-HT Group regularly cooperates with
educational, cultural and scientific institutions,
non-governmental organizations - especially those
that focus on people with special needs and the
disadvantaged, and organizations that promote the
values of a civil society. Most projects are long-term
initiatives, to ensure that they have a real impact. At
the same time, employees of the Group also become
personally involved in a number of projects. In this
way, both the Group and its people participate
directly in charitable works.
UNICEF
T-HT Group was UNICEF’s first partner in Croatia,
and we have built a strong relationship with the
organization across the past seven years. In 2011,
donations by T-HT supported the development of a
new national model of early childhood intervention
that, for the first time, puts the family at its centre. It
also provides support to children with developmental
issues. Alongside its corporate donation, T-HT has
also provided a system whereby customers can also
contribute to this valuable UNICEF project.
Corporate Responsibility
In 2011, T-HT was also included, for the third
consecutive year, in the Vienna Stock Exchange’s
CEERIUS Sustainability Index for 2012. This rates
shares in leading CEE region companies with respect
to social and environmental, as well as economic,
performance.
Also in 2011, T-HT’s Telecom Infrastructure Services
Sector was awarded the Charter for Promotion and
Implementation of Quality in the Croatian Economy by
the Croatian Society for Quality.
Corporate responsibility
Our goal is to lead the way in corporate responsibility,
and we are committed to sustainable and responsible
Another initiative the Group supported in 2011 was the
Children’s’ Rights Festival, which provided access to
both sight and hearing impaired to enjoy a rich festival
program including Croatian and international films.
“Zajedno smo jači” (Together we are stronger)
“Zajedno smo jači” (Together we are stronger) is an
initiative that gives a key role to T-HT’s employees
in suggesting and selecting the charity projects to
which the Company awards funds. In 2011, the sixth
year of the initiative, 24 projects were chosen from
294 applications received from all over Croatia. T-HT
donated a total of HRK 775,000 to these projects.
Recipients of these donations included medical
institutions and institutions working with the disabled,
the elderly and with children.