Annual Report 2011 - T-Hrvatski Telekom

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60 Corporate Responsibility Corporate responsibility within affiliated companies Combis At Combis, the key focus is on the promotion of excellence and social development. In 2011, Combis supported, through donations and sponsorships, a range of projects in the arenas of education, sport, health and culture. In 2011, Combis financially supported young information scientists from V. High School in Zagreb and made it possible for them to participate in the final round of the International IT Competition in the USA. Combis also recognized the work and innovation in sustainable development conducted at the Faculty of Engineering, University of Rijeka, by a team of young engineers who are working on the design and production of electric car and plug-in stations. As part of its efforts to promote education Combis also supported the “Prijatelji talenata” (Talents’ Friends) fund which provides financial support to talented and needy students. Combis also promotes sport and health. In 2011, it supported athletes both young and old. For the young sporting stars of the future, Combis assisted with the purchase of jerseys for participants in the Youth Academy of Trnje Football Club, which brings together more than 200 children. More established athletes benefited from Combis’ support for the top event of the athletic season in Croatia — the IAAF World Challenge Zagreb, also known as the Boris Hanžeković Athletic Meeting. In the realm of urban culture, Combis supported “Crtani Romani Šou” (Comics Show) association and became the exclusive ICT partner of the 14 th International Comics Festival, which took place in November in Zagreb. Combis also supports those most in need, working alongside the Croatian Rotary Association and a project of providing assistance to mine victims to provide first aid and medical care, physical rehabilitation, psychological support and social reintegration, as well as professional and economic rehabilitation. Combis traditionally supports industry events, and its sponsorship activities included Cisco Expo partner conferences, Microsoft WinDays conference, IBM Forum, Oracle - The Information Age in Zagreb, Sarajevo and Beograd, ICTI — International Conference of the Information and Communication Technology and Security and IDC Cloud Computing Roadshow conference in Budapest. For the fifth time, in 2011 Combis organized the Combis conference in Opatija, which gathered more than 300 participants from Croatia and the region, from the area of finance and telecommunications, state administration, and industry. Under the umbrella topic ‘Competence. Excellence’, the top ICT experts gave lectures, presentations, and case studies, sharing knowledge and experience and thus contributing to the development of competence and business excellence. Iskon Throughout 2011, Iskon supported a number of social and cultural projects. Iskon was the sponsor of telecommunications services at the Motovun Film Festival and also sponsored the Best Short Film award - “Motovunski kratki” - for the third consecutive year. Iskon also made available to users of Iskon.TV all films that were shortlisted for the award on the eve of the Festival. Iskon has been partner of the Croatian National Football Team and sponsor of the “Uvijek vjerni” (Always Faithful) fan club for ten years. With the signing of a new contract with the Croatian Football Federation in 2011, the cooperation was extended for another two years. In the upcoming period, Iskon will continue to be the official internet provider of the Croatian Football Federation and provide hosting and maintenance of the Croatian Football Federation web pages, as well as hosting of the web page of the “Uvijek vjerni” (Always Faithful) fan club. In 2011, Iskon also extended its cooperation with the table tennis club HASTK Mladost Iskon.
61 In 2011, Iskon was the official sponsor of telecommunications services at the ATP Zagreb Indoors and Zagreb Open tennis tournaments, for the third consecutive year. In 2011, the first augmented reality exhibition was held in Croatia, organized by Zagreb Art Kolektiv (ZARK), under the sponsorship of Iskon. In augmented reality certain models, photographs or video content are placed within the physical world using QR code, and then observed via mobile handset screens. The works of art were displayed on several locations in Zagreb. Corporate Responsibility In 2011, Iskon also supported the CARNet annual conference CUC (CARNet Users Conference), the international convention on information and communications technology, electronics and microelectronics MIPRO and KOM, a conference on electronic communications technologies and standards in IT.
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Annual Report 2011
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3 Operating Statistics Key operatio
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Content 5 2 3 7 8 10 12 16 21 22 28
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8 Letter To Shareholders Introducti
Page 10 and 11: 10 Corporate Profile Introduction A
Page 12 and 13: 12 Investor Information Economic en
Page 14 and 15: 14 Dividend proposal for the 2011 f
Page 16 and 17: 16 Management Board Introduction Br
Page 18 and 19: 18 Introduction Branka Skaramuča M
Page 20 and 21: 20 Introduction As a result of the
Page 22 and 23: 22 Supervisory's Board Report Intro
Page 24 and 25: 24 Introduction • Cash management
Page 26 and 27: 26 Summary of the work performed Re
Page 28 and 29: 28 Corporate Governance Code Compli
Page 30 and 31: 30 Introduction Currently the Manag
Page 33 and 34: II. Business review 2011 Croatian T
Page 35 and 36: 35 first 10 months of 2011 against
Page 37 and 38: Regulatory Environment 37 Croatian
Page 39 and 40: Group's Strategy 39 T-HT Group Miss
Page 41 and 42: Organization of the Group 41 T-HT G
Page 43 and 44: 43 Blended ARPU decreased by 11.0%
Page 45 and 46: 45 additional products: naked bitst
Page 47 and 48: 47 Transport Layer DWDM (Dense Wave
Page 49 and 50: 49 Data and IT Security The protect
Page 51 and 52: 51 Corporate Responsibility III. Co
Page 53 and 54: 53 Code of Conduct T-HT’s Code of
Page 55 and 56: 55 Culture Museum of Contemporary A
Page 57 and 58: 57 Full time employees by education
Page 59: 59 with direct investments into ext
Page 64 and 65: 64 Group Financial Performance Fina
Page 66 and 67: 66 Financial Review 2011 Terminal e
Page 69 and 70: Consolidated financial statements 3
Page 71 and 72: Independent auditor’s report 71 T
Page 73 and 74: Consolidated statement of financial
Page 75 and 76: Consolidated statement of cash flow
Page 77 and 78: Notes to the consolidated financial
Page 79 and 80: 79 IAS 39 Financial instruments: Re
Page 81 and 82: 81 two types of joint arrangement:
Page 83 and 84: 83 substance of the tax), the Group
Page 85 and 86: 85 Impairment losses relating to go
Page 87 and 88: 87 k) Leases Leases in which a sign
Page 89 and 90: 89 provided that there are no unful
Page 91 and 92: 91 · Statement of comprehensive in
Page 93 and 94: 93 Revenue — by geographical area
Page 95 and 96: 95 7 Other expenses Maintenance ser
Page 97 and 98: 97 The deferred tax asset of the Gr
Page 99 and 100: 99 The intangible assets of the Gro
Page 101 and 102: 101 Included within assets under co
Page 103 and 104: 103 The movement in investments in
Page 105 and 106: 105 14 Available-for-sale financial
Page 107 and 108: 107 At 1 January Charge for the yea
Page 109 and 110: 109 At 1 January Service costs reco
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111 23 Legal reserves Legal reserve
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113 27 Contingencies At the time of
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115 The main transactions with rela
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117 29 Financial risk management ob
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119 Year ended 31 December 2011 Cro
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121 electronic communications netwo
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123 the achievement of two share va
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125
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127 FINANCING 75 Pojmovnik FRAME RE
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129 SUPERVISORY BOARD 7, 9, 14, 18,
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